Hotel des Augustins

Explore Hotel des Augustins
8.8
Very Good
From 656 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

Traveler Reviews Hotel des Augustins

Number of reviews per page
20
40
Top reviews
Cheryl
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

so beautiful! hotel staff was wonderful! room was gorgeous! perfect location. would definitely stay again
Laurie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, so much charm and character, and the staff were wonderful! Great location - close to everything.
Susan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was impressed with Meriem’s willingness to be helpful with my inquiries. She and Red were most cordial with me and other guests. The ambience of the reception area from the staircase to furnishings, art work and the vaulted ceilings made such an impression upon arriving.
Kristy
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great boutique hotel in the heart of Aix. Lovely converted convent hotel with convenient location to all main sights. Close to restaurants and shopping it offered a great stay to kick off my travels in France. Staff were helpful and I would book again.
Robert
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking is off-site about a block away which is good, but there was was no pre notification as to where to park. We had to travers the old city, lanes wide enough for medieval carts, to find out we couldn't drive to the hotel. We called and they were very sorry and gave us great directions to the parking ramp. Also, our shower was a pretty bad experience causing water to nearly flood the entire room.
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David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location of this hotel could not be beaten, perfectly located close to everything - restaurants, shopping cafes, sights and transport. The staff were amazing and our room was huge. They had a Nespresso machine which was very much appreciated, the bed and pillows were comfy, the room was quiet. The hotel itself is in a gorgeous historical building with a very interesting history. I would stay here again if I’m ever lucky enough to return to Aix -en-Provence.
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Larry
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

interesting building, pleasant staff, good breakfast
Audra
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and the staff was so warm and welcoming. Beautiful lobby!
Vasco
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hooks too hang thinks on bathroom and bedroom walls.
Angus
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

all was good with our room.
Geoff
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Shower was difficult to operate
Lise
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Amazing old building and big room! Beds as stated by others need a mattress upgrade.
Marcel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Chambre propre et personnel agréable et serviable
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The room was very clean though quite small. The staff were most friendly and helpful. The location was excellent
jocelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room comfortable, spacious clean , slept well Interesting foyer- unicorn wall hanging! Lucky for the lifts esp with luggage. Reception staff was v helpful and friendly. In old town. But parking has to be in parking station. Problem is couldn’t drop luggage at front door as no access - had to park illegally on Cour Mirabeau- Main Street.
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Catherine
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were all really welcoming and helpful. The room was very nice and clean and the location was fantastic!
Vicky
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent staff at 24 hour front desk. Clean room. Could not be more central to the old town with restaurants and numerous stores within easy walking distance.
May
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel is quiet, safe and convenient generally speaking, close to town centre and the flea market
Gail
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Didn’t make breakfast Bed uncomfortable pillows too Street noise horrible
Graeme
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

WARNING this Hotel are Awful and nasty to deal with! My wife and I had definitely cancelled our booking through Wotif but they still swept our credit card. When we question the charge we got a very aggressive message saying, and I quote "you were a NO SHOW". No "your trip is coming up and we look forward to seeing you", no we are about to charge your credit card" like other online platform. JUST A SNEAKY SWEEP without any warning. Shame on you and shame on Wotif Graeme Marlow
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Number of reviews per page
20
40