Very comfortable hotel and accommodating staff throughout our five night visit. Location is ideal: only two blocks from the lakeside promenade, and roughly a 10 minute walk to Old Town, it is right on the 11 and 15 tram lines which run frequently and cover pretty much everywhere needed. The location is ideal for accessing Zurich sites without the crowding of Old Town. Very nicely done breakfast in pleasant dining area. For other meals, there are lots of good restaurants within a couple blocks. Definitely the place we'd stay on a return trip to Zurich.