Strongly advise not to rely on Hotel shuttle to go to Marrakesh airport as we almost missed our flight waiting for shuttle early morning

The staff was exceptional.

Staffing! I had such a disappointing experience with rhe staff. When I checked in, I paid the taxes due and paid for my airport shuttle. Upon checkout, the staff member told me I owed money. I corrected him. He became argumentative and then showed me the receipt. The receipt was for a DIFFERENT GUEST and then he acted like it was no big deal. Then, he asked for money AGAIN. I told him he had the wrong guest portfolio! I was getting upset and worried that there wouldn’t be a shuttle. It arrived late because the staff member at check in scheduled the wrong time. I was really stressed out and not a great way to begin a 24 hour travel day. Will never stay at this hotel again! Incompetent and rude staff members!!!!

The room was clean and tidy. The hotel offers a Moroccan cultural vibe. The food from the restaurant was excellent—pleasant and helpful staff. Many speak English.

The room was satisfactory, notably clean, and the breakfast was enjoyable. However, several aspects were less than ideal: the reserved parking for guests was not available, and the water pressure was exceptionally low. Furthermore, despite my request for a queen-sized bed, the room provided two twin beds pushed together, resulting in a noticeable indentation in the center.

Clean room, good beds, Staff were very friendly and also let us drop our bags off 5 hours before check-in

Very elegant property. Beautiful high ceilings and a very traditional style building inside. The only problem is the bathroom. It requires a full renovation. If the bathroom was renovated I would give it 5stars

It was good

The room was clean and tidy, not a double as i expected but a triple with 3 single beds. As a lone traveller you get used to that. Breakfast buffet was varied and of good quality. I didnt try the pool but it looked clean and inviting. The rooftop terrace was the jewel of the hotel in my view, nice for drinks and atmosphere but my food the first night was overcooked with a dried out sauce and the spices dried to the point only salt was discernable. i ate out the next two nights.

Very bad service and very clean room plus very bad area, it's not Save to live there

Great

Perfect

Very nice hotel overall, the staff was very helpful and cordial.

If you’re a Moroccan citizen they will ignore you for some reason, happened twice But the in receptionist is friendly and helpful Get it together people, we paid the price you asked It’s only cuz we speak Moroccan language

Had an excellent stay at Hotel Amani. My luggage was lost and delayed in arriving. The front desk staff was very helpful in helping me secure emergency items, including a plug adapter to charge my North American devices in European outlets. Hamza at the front desk was especially calming and resourceful. He later proved as knowlegeable as he was amicable. Thumbs up! Also, you get to enjoy 2 restaurants on the ground floor, one Asian and the other Moroccan fusion. Both were excellent. Breakfast was included and excellent and convenient as well. This is a very well located hotel: 30 mins walk to the medina, 20 to Guéliz, 5mins to the train station. 👍

Unprofessional 100%

My stay here was lovely. All the staff were super helpful and the Karma restaurant/cafe did not disappoint. My favorite part of the stay was the Hammom massage by the very talented, beautiful, strong & lovely Layla. I had to book two massages because they were phenomenal.

They have big rooms and lot of amenities. But part of the hotel is old as well. Customer service needs to be improved especially front desk

Great stay for 3-4 nights, its about a 1 hour walk to the old Marrakesh market/centre… actually not too bad walking instead of taking an taxi, seems crazy here to get that.. hotel comes with breakfast and a small swimming pool; spa is on extra charge

Place been clean and location was good too. Staff been very friendly. Bit noisy as its from live music venue.