8.6
Very Good
From 452 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.4

Service and Facilites

8.8

Traveler Reviews Hotel Merkur

Number of reviews per page
20
40
Top reviews
Geoffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms, easy walk to shopping and dining
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything Great! Great Location! Really great breakfast! Clean and very friendly staff that spoke english!
Susan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The lady receptionist was excellent and very informative.
William
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A great hotel with an amazing staff
Lynda
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel in a very convenient location, in old town, easily walkable. Lovely room, helpful staff and enjoyable breakfast. A special thanks to Ani on Reception who was very pleasant and immensely helpful. I would definitely stay here again.
Debra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, very friendly staff, good breakfast, great location.
Peter
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was very poor, arrived to check in and my room had no electricity, and the staff didn’t appear to care. The following morning, there was no hot water, and again the staff didn’t care, instead of offering an apology, just said how hard it was for them. My room was also not very clean, and the bed was quite uncomfortable. All of the staff had quite a surly attitude and didn’t appear to care. The only redeeming factor was the breakfast, which was good, but nothing exceptional. Overall, very disappointing, especially when you factor in how expensive it is! I recommend avoiding!
Read More
Mark
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Really good hotel for Baden Baden. Good room. Good breakfast. Neary-by parking. Casino walkable.
Steven
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We only stayed one night, they were very accommodating and friendly. Rooms were comfortable with noticeable upgrades for an older building. Breakfast was very good with lots of options but most of all the location to shopping can’t be beat for the price. We will return to this hotel.
Chao
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

前台很好,帮忙挪车,也可以商量把车多停一会
mojdeh
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great breakfast- friendly staff and great choice for the breakfast
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was so nice and helpful! What a nice surprise, Room was amazing. It was like we had a small apartment! Breakfast was very good. Better than most of the hotels we have stayed. The staff went out of their way to accommodate.
Sven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Car parking area could get loud with people talking but overall not bad. Very nice hotel
William Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good breakkfast in the rate. The manager changed my room to give me a bathtub which I greatly appreciated. I have stayed at this hotel many times in the past five years.
Matthew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

A lovely stay in a fantastic location, made extra special for us by Carmen on reception who was lovely and helpful throughout our stay - a real gem
Carson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Really convenient hotel, with a parking garage. We stayed for a couple of days. Staff were very friendly and helpful. Breakfast was good. Rooms had portable air conditioning since there’s no central air. It worked fine. Beds were comfortable. Everything in area was walkable. Would stay here again if we were in the area.
Sadia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice friendly small establishment Room for improvement in some areas of the hotel.
Carla
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property was okay. Better review would have been given but we received poor check in service. Shower grouts need to be cleaned properly. Otherwise, decent place.
Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice area walking distance to all spas and casinos. Quality breakfast. Friendly staff.
Mostafa
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We had some issues with late check in , but the manager and owner intervened promptly and solved the issue. The hotel was clean , well equipped and had very good breakfast. They need better system for late check in . But overall great place. Happy to come again in the future.
Number of reviews per page
20
40