Staff at reception adked to keep my ID to “register” me as I was checking in. I could get my ID back when I came back 10-15 min later. Overall reception staff did not do anything wrong but were not very welcomint.

The staff were all polite and most helpful. I was involuntarily upgraded to a luxury room. However, the amount actually charged to my card was 100 euros more than Expedia's original quote.

Clean and we'll located

Safe was broken. Breakfast was very basic and the pastry was somewhat stale. Appreciate some staff wanted to be helpful.

The room was cleaned daily, amazing breakfast, friendly staff and great location. Overall, we highly recommend it.

Very nice location. Staff was polite and helpful. Breakfast had a nice range of choices. a/c in the room was great and very welcome for the hot summer nights! The bed in my room was disappointing. The mattress was too hard, pillows too flat, and blanket was too thin. I was hoping for something for comfortable and more pampering.

The weather was hot, but the remote controlled air conditioning was wonderful. Made a huge difference in the comfort of my stay. The shower was small, which would have been fine, but it was in need of a new shower head. Great location. Close to the train station on a lovely tree-lined street. Near both the Padova Baptisery and the Scrovegni Chapel. Also near chic shopping district and restaurants.

They allowed us to have a late checkout, which was very convenient since we had a late train.

Centrally located

To be honest, we just needed a place to stay whilst in Padua. The hotel ticked all the boxes in terms of service, staff friendliness and room comfort. It’s in process of renovation so I can only imagine it will get even better. The location is located very near to the Scrovegni Chapel and the Basilica of St Anthony is easily reached in 10 minutes by bus or tram. There is a multitude of public transport connections nearby. The hotel restaurant is also very good and reasonably priced.

A delightful discovery within a few steps of most of the main sights and near a tram stop for the rest. Clean and well ordered with a decent restaurant.

Beautiful marble bathroom! Next to high-end shopping.

A good hotel in a safe area, walkable to sights and station. Staff are polite but can be ‘transactional’ at times. Breakfast is good value but you have to ask for some items when they run out.

Breakfast is ok, but could be better

All good

The morning I left I could not take a shower. I could not adjust the temperature. No matter where I moved the valve, the water was scalding. My only complaint. Great breakfasts.

Property is nice and convenient for one staff wasn’t very nice. Always looks angry. Other then that it was great. All the males staff were very nice and helpful.

Nice hotel with a 12 minute walk to train station

Great staff and great location. Had a wonderful visit.

Very centrally located, good breakfast, good value for money.