This is the second time staying here and the service and hotel is great!! Staff goes above and beyond their jobs to help and the hotel is immaculate. Its location is just a short walk from Plaza Mayor yet is in a peaceful quiet neighbourhood. The views are fantastic!! On some mornings like today you can watch the hot air balloons take off and float overhead. I travel a lot and give this hotel my highest praise. One note, the hotel is on different levels so you may need to climb a few stairs (there are handicap lifts if needed though).

A superb small hotel in a quiet, gorgeous location. I would definitely go back

In the heart of the fort and awesome breakfasts!!!

The location is very good, the room was clean, it was very hot and the aircon worked great! Nice staff

Excellent parking nice staff clean throughout

Everyone was helpful and it was very clean. We struggled a little with our heavy suitcases because the elevator only goes to the 5th floor and they put us on the 6th. We got help checking in but were on our own checking out.

The staff were incredibly helpful and friendly. The hotel is situated very close to the Catedral, Alcázar and el Acueducto. If you are lucky enough to get a room on the 6th floor, it's worth it for the spectacular views including swifts, storks and hot air balloons early in the morning. One minor suggestion is that the gym needs a little bit of care - particularly the weight machine.

No me gusto q soy impedida y me dieron una habitacion que tenia q subir escaleras, el aire acondicionado no enfriaba suficiente! Y me dijeron q era la temperarura q podian usae! Nosorros somos turistas y poruqe nos limitan la temperatura! Casi no pude dormir del calor!

Very Clean room and helpful staff, excellent location to the old town 👌

Good breakfast buffet. I had a room to the back with a view which was nice and quiet. Overall a good 3-star hotel.

Excellent Breakfast and staff

Good location , not easy parking access and open door.

Quiet and away from the crowds that swarm Segovia each day. Views are spectacular

Our stay was great. Parking was very easy, the breakfast was excellent, and the location is within walking distance to many restaurants and historic attractions. I recommend a stay at this hotel.

Close to parking and central to everything. Awesome views and the bath was very nice.

Upon arrival, we were expecting parking and was told there was none as we had to reserve a spot beforehand but now they were full. We were told to parked in an area between the green markings. We looked for 1/2 hour and could not find a spot, so we parked in a garage (27 Eruos/day). We later found numerous spots, below and behind the hotel. I wish we were told that is a great place to look. Also, we asked about a sitting area outside and was told there was none. Come to find out there is a huge patio area, in the afternoon sun, right outside their cafe, but the patio wasnt open for some reason. Disappointing. Otherwise, the hotel was fine.

Nice location. Super helpful staff. Not much available once the breakfast buffet was closed, ie no restaurant or lounge or any shops close by. Very quiet. Would stay again.

Breakfast wonderful. Bed super comfy.location perfect.very big room with wonderful shower.very clean.

The location and size of the room!

Great stay