Good breakfast with variety of food

Spaceous room and bedroom. Breakfast is ok.

Hotel was lovely, staff were helpful and friendly. Breakfast was great with a fantastic selection. The only let down was parking was horrendous. It took us over an hour to park and there was no availability near the hotel. Not an ideal situation for the elderly.

Beautiful hotel and the area very nice … people awesome

No private, free or paid, car parking available by hotel was a real pain, furthermore street parking is allowed for a max 2 hrs... No idea why but whilst my car was a compact sub, reception indicating my car is too big for hotel private car park on the other hand I noticed that several other guests driving in and out car park with similar car dimensions! Bedroom window is a serious hazard, very dangerous while opening and closing!!!

Convenient location and perfect for a good rest.

Wonderful hotel and buffet staff. Thanks!

Had an excellent breakfast buffet and the staff gave great information about what sites to see.

We were quite a large group and the hotel were very accommodating. The place is well kept and clean. The breakfast offers a good spread. Close to the walled city of Avila, just a 10-15 min walk away.

Friendly and accommodating staff, close to train station but not far from the city walls (short walk)

We chose this hotel due to its very close proximity to the train station. Very convenient for train arrivals. About an easy 15 minute walk from the old walled city centre. The room was smallish but had a very nice bathroom. The front of house staff were very helpfull and friendly. The beds comfortable. Unfortunately, windows dont open and the hvac system only blew warm air. Consequently, the room was very stuffy. So beware. Also there is absolutely no soundproofing. So every plumbing noise, footstep, and conversation from adjacent rooms is very intrusive. Ear plugs for sleeping are a requirement.

The staff was very kind and willing to help us out. We had to leave early due to an early train, and she wanted to make sure that we had food to eat. So, she had a picnic set up for us to take with us since breakfast was included with our room. It was very nice of her to go the extra mile.

The hotel itself was very good but a little out of the city centre. It was a fifteen minute walk to the city walls. If you came by train or bus it was conveniently positioned close to the appropriate station. The reception staff were very helpful. The breakfast was basic but only cost 10 Euros. On the second day I have breakfast in the ground floor cafeteria which I though was much better for a light start to the day. The room was comfy. Heating worked well and easy to adjust.

A business trip - location of the hotel was excellent close by to many forms of public transport. Within walking distance of old town. All in all I would definitely stay here again

Nice hotel, a little dated. Need room card to turn on lights which was a little weird, but good breakfast and comfortable beds.

This hotel is a short walk from the Avila Renfe station. It mattered to us because we were 9 with luggage and didn’t want to walk much or take a taxi. The staff was very friendly and accommodating to every request. The rooms were very comfortable. The hotel has a cafeteria on the first floor with very reasonable prices.

Although the hotel is not a big hotel, it is brilliant. The lobby is beautiful, even the breakfast room is beautiful. The front desk staff, Laura, is very nice and helpful. The hotel room is not big but is clean and comfortable. The hotel is well located, only a few minutes walk to the attractions.

It was a very memorable stay, front desk staff was very helpful and personal. She recommended places of interest and enquired how was our visits to the places when we checked out the next morning. Location is a plus point, just 2 minutes walk from the train station and nice 10 minutes stroll to the old town and city wall. Room was spacious and decorated like a palace. Clean room. Breakfast was good even though there wasn’t many guests during this low season, the spread was done nicely.

You can not stay in the hotel, which does not have working A/C. The heat was on while outside temperature was about 65F and inside temperature was around 80F. The A/C could not be turned on while the heat was on. That made the room unlivable. The room was warned and long past due for renovation. I would not give this hotel even 2 stars.

Excellent hotel ,brilliant booking in and parking (Sunday)free ,a few good places for o eat