The hotel staff and amenities where very good, reason for 3 stars and not higher was due to the room being poorly lit and also feeling cramped for space.
veronica
with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was very expensive for the type of hotel and amenities it offers. It was clean enough and the cleaning staff was amazing. I can not say the same for the receptionists though.
Blaine Tomas
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and friendly staff
Anne
with Partner
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
About a 25 minute walk to old town for running of the bulls. Good place to stay to if you’re going to San Fermin. Rooms are VERY SMALL. No ice machine, no laundry service. They don’t have many amenities but they do have a gym weirdly enough. Overpriced for what you get but that was because of the festival.
George
with Partner
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Parking very poor- underground carpark on 3 levels badly lit with no signage to lift to hotel level .
Room very small with poor lighting
Michele
6.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The desk help here were gracious and helpful. The room and amenities were adequate. The street outside our window was
Ian
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Staff was great! Hotel was no frills, but that's ok, becasue neither are we. Price was high as it was running with the bulls week. We didn't get a chance to try the restaurant. No bar on property, but there's a convenience store right next door. This hotel was easy walking distance to El Encierro.
Cynthia
Leisure Family
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Staff was exceptional and helpful! The room was quite small as was the bathroom.
Porsche
Friends and Family Family
8.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
We stayed for the the San Fermin Festival. It was a quick 20 minute walk to the festivities. The service at the front desk was great! Rooms are smaller than in the U.S. but worked great for a short stay. The breakfast is awesome!! Would stay again.
Sarah
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Staff were so friendly & helpful
Room was quiet
Easy walk to old town
Great bakeries and restaurants close by
courtlandt
Leisure Family
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
People were twrrific, breakfast great, wonderful location. A little noisy outside if you want to go to bed early but nothing earplugs and a noise machine app didnt fix.
Would stay there again
Jeff
Leisure with Pet
8.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
The hotel itself was very nice and had a nice bar/cafe attached which was good.
But once stepping outside, it’s not so pleasant.
A lot of drunk people accumulating on benches drinking.
Did not feel overly safe and wasn’t what I expected.
We were limited due to availability due to holidays and we needed a pet friendly hotel.
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omayra
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Nice stay there, bus stop near the hotel. Walking distance to RENFE train station. Very clean and staf very helpful.
j
Leisure Family
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Proximity to the railway station
The kind and knowledgeable staff Andrea gave us a useful information
Sandeep
Leisure Family
8.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
nice hotel. reasonable price especially for the San Fermin festival and Running of the bulls. the beds are queen and would have preferred king size or two individual standard size beds. everything else was great about this hotel
Carol
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
The staff were so helpful, they went above and beyond!
Our room was clean and ready when we arrived.
Kam N.
Leisure
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Hotel was a 5 minute walk to the train station. 10 min walk to the old town. Very safe residential neighborhood.
Sally
with Partner
8.0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Hotel lovely inside. Warm welcome from reception. 20 min walk from centre of Pamplona. Nearby are shops cafes and restaurants. Room was comfortable however the noise heard from above and next door was enough to put me off returning. The couple next door were obviously having a ‘romantic’ night and it was as if they were in our room. It’s a shame because apart from the paper thin walls it’s a lovely little hotel.
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marcel
with Partner
10.0
/10
Reviewed 157 week(s) ago
Hotels.com verified review
Close to the city center. Short on parking spots great hotel