7.6
Pleasant
From 361 reviews
Cleanliness

7.8

Room Comfort

6.8

Location

9.4

Service and Facilites

8.2

Traveler Reviews Hotel Napoles

Number of reviews per page
20
40
Top reviews
Maria
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena ubicacion, limpio, amables
Jesse
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff. Siempre amables y buen servico. Gracias!
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything was great
Karl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel met our needs!
Jesse
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I enjoy my stays here. The staff is for the most part friendly and accommodating. Good location to walk around el centro. The hotel has a restaurant, which is convenient. Parking structure around the corner, if needed. Hotel has what I need for my stay.
Jesus
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Didn't have a car this time but it is convenient when needed in a congested area. Hotel staff, incl restaurant & cleaning ladies are great! Will stay here again. My only complaint was a noisy neighbor having to watch TV in the middle of the night, volume at full blast.
Jesus
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Have stayed here before and enjoy my stay. Ive never had any problem with safety concerns. Lot's of shopping and dinning within walking distance. The staff is cordial and nice and most know me already. Great service!
Jesus
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Have stayed here before and for the most part I enjoy my stay. The hotel has changed some personnel, but the cleaning ladies are always very friendly and helpful. Front desk is a different story. You can't request an extended stay past noon because you're told you have to pay another day, which before wssnt a problem staying until 1:PM. Our plane departure time was 9:PM.The front desk girl could be more professional and helpful.
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Miguel Angel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Todo bien excepto si hay ruido pero por el precio y la ubicación lo recomendamos.
Jesus
icon-Leisure
Leisure
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I've stayed here several times. The staff is friendly and they are always courteous. The hotel is in the center of downtown. Since it's not well insulated you can hear all the noise from outside at all times of the day/night. Other than that the stay was good.
Daniel
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Ubicacion
Yeana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Hotel wasn't nice at all. The only good thing its located in a great area
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

I have been here many times so nothing new
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

If
José Ricardo
icon-with Partner
with Partner
4.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

Muy mal, no tenían la reservación en el sistema, buena la atención de loa encargados siempre atentos, pero pésimo lugar muy viejo solo pintado pero mal el cuarto, mal la cama casi deshecha, alfombra muy vieja y pésimo el aseo del cuarto. La verdad estaba tan cansado que ya no me importo pedir otro cuarto o cambiarme de lugar pero muy decepcionado
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Great customer service
Robert
icon-
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

great and great confort
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

I MISSED MY MATTRESS and a rocking chair is something I like
ESSO
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

It is very old and needs remodeling!Good location but it is a depressing looking hotel.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Hotel was not cleaned and very bad rooms beds are old it felt very stuffy inside
Number of reviews per page
20
40