When we arrived at the room, the door lock showed a green light, indicating that the door was unlocked. My grandson simply pushed the door open, and the entire door came off its hinges. It appeared that only two or three screws were holding it in place. It was obvious that the door had already been damaged, and part of the locking mechanism was already broken. I have stayed in many hotels around the world, and I have never experienced anything like this. Instead of apologizing for what appears to be a serious maintenance and safety issue, the hotel staff suggested that we might be responsible. When we checked out, they told us they would investigate the incident. I believe this was a pre-existing problem with the door, not something caused by my grandson. He only pushed the door open after the lock indicated it was unlocked.

This is a lovely hotel in a scenic region next to the park and the University. The breakfast was superb and the staff were very friendly.

Very nice hotel with an amazing location , seconds away from Nagyerdei park . Decent breakfast with an egg station where you can order eggs cooked for you . The spa opens at 11 which is very late and I therefore couldn’t make the most of using it . You can get two tea bags and two coffee capsules for free and if you want more you have to pay which I have never seen before in a 5* hotel . There is no hair conditioner and for someone with long frizzy hair it’s a massive must , I asked reception if they had any and they said no . I would say that this should be a 4 not a 5* hotel but overall I enjoyed the stay . The bar area is very nice and Zoltan made some delicious cocktails with a very friendly setvice

Great location close to university and tram line and the woods. Clean and nice staff and good breakfast.

Love thos hotel in the quiet town of Debrecen. The staff were helpful. The room we booked was a family suite, very reasonably priced. 2 rooms, a sleeping area, and living room type area. Two balconies as well. Breakfast was buffet. Lots of great options.

Great facilities, amazing breakfast room, massage room, rooms A1.

No functional ac, the rooms smelled too much of a fake perfume, our outdoor area was not cleaned

Very helpfull staff, the hotel is spotless, good breakfast choise and the welness area is perfect!!!

Such a cozy hotel! It deserves 5stars, and everything was good :) Breakfast was awesome, delicious with various food.

Nice hotel, friendly staff

Convenient and helpful staff

All

Nice rooms- old world style. Great restaurant. Very friendly staff.

*

Nice hotel.

The food is very good

Very good experience.

We had. Great experience as a family. Beautiful spa with a warm pool (long enough to swim laps), jacuzzi, sauna, etc. Kids area with slide and other games which kept them distracted for a few hours and to top it off, an amazing breakfast! Fresh strawberry smoothies, pancakes and a great continental selection.

We liked the hotel very much, great experience and very comfortable to get to the water park.

Good