9.2
Exceptional
From 169 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

7.8

Service and Facilites

9.0

Traveler Reviews Cristal Palace

Number of reviews per page
20
40
Top reviews
Irina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our stay was nothing short of fantastic. The staff were the highlight, incredibly friendly and accommodative, going above and beyond to ensure we had everything we needed. Our room was gorgeous, offering both style and supreme comfort. Every service we used, from check-in to dining, was flawless. This hotel truly understands hospitality. We can't wait to come back!
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Angel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Amazing place, very nice and clean, service is top level, but the best thing is the view from the breakfast hall. We went there for my wife’s birthday and we experienced may be our best stay ever. We even wanted to extend but unfortunately there was no availability. Will see you again soon, nice people! Recommend with both hands.
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Piero
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very clean, friendly and helpfull
Gideon
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent service, great breakfast. Highly recommend.
Emanuela
icon-Business Family
Business Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing hotel, spa facilities and very good breakfast
Anne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful view. Great spa. Mediocre restaurant - breakfasts good but dinners below par.
Dragan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Amazing property! Love this hotel
Gay
icon-with Partner
with Partner
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
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Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

The hotel property , amenities, staff were all meeting a high standard expectation
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
john
icon-with Partner
with Partner
10.0
/10
Reviewed 518 week(s) ago

Hotels.com verified review

An exceptional price was backed up with very reasonably priced dining. The manager and staff went the extra mile to make our stay wonderful. The hotel is on the prime site, high up and overlooking the town below. 5 Star in every respect. Highly rated and the drive in from the south and out to the north has spectacular scenery.
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angie
10.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

excellent hotel. great food, great rooms, good location. Thanks to all the staff including our complimentary shuttle bus driver but special mention to barman and head waiter who made us feel so welcome. We would also like to recommend the homestube restaurant\bar in the town.
Saverio
icon-with Partner
with Partner
10.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

We spent a weekend in this Hotel. It was a birthday present for me and my wife (our birthday is very close). We enjoyed the beautiful SPA. Restaurant was good, breakfast very rich.
Verified traveler
8.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

This would be a good 3 star, possibly 4 star in UK. The staff were helpful. Wifi is poor and non existent in some bedrooms. Free minibus service to slopes and town excellent.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 544 week(s) ago

Hotels.com verified review

It was a superb experience. This hotel is a real gem, and the staff is extremely friendly, service-minded and discrete. We will definitely stay there again.
Clifford
icon-with Partner
with Partner
10.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

The price was good for a summer holiday, actually a via feratta climb. We enjoyed the sauna and swimming pool. Demetri at the front desk was quite helpful.
Number of reviews per page
20
40