Black Bass is not a 5-star hotel as they claim. It is a 4-star property charging ultra-luxury rates. Spending $700 a night means expecting seamless operational infrastructure, yet this hotel lacks 24-hour reception and round-the-clock room service. Great physical location cannot compensate for the restricted service and basic, uninspired room decor. The room interiors further expose the lack of premium standards—the decor feels basic rather than luxury, and the carpet is visibly run-down. A clear case of sub-par value for the money.

We stayed at this hotel for one night, but wish we would have stayed longer! When arriving, we were warmly welcomed by Julian, who gave us a small tour and history of the hotel before showing us to our room. The view of the lake and access to the walking/bike trail were wonderful. We liked that parking was included, since we had driven from Lyon. To get into Annecy, we took a bus that dropped off directly across from access into the old town, but there was also underground car parking for a reasonable rate. If you stay at this hotel, we highly recommend spending part of an evening sitting on the lawn chairs that have a view directly of the lake out the back of the property. Such a beautiful view!

Gorgeous hotel in a stunning location. Staff could not have been more friendly and helpful.

Excellent hotel. Loved it.

Excellent faculties and staff couldn’t be mmm row helpful, can’t wait to come back

This hotel is possibly the best I have ever stayed in. It is pure luxury without feeling pretentious. All the staff are so kind and helpful, the food is amazing, the rooms were perfect and the views were sublime. I wish we could have stayed longer. We will most definitely be going back.

Our stay at The Black Bass in September was superb. The staff were so friendly and polite, and couldn't do more to make us comfortable. Our room was lovely, very clean and the bed was comfortable. The outside area on the lakeside was stunning. We sat here everyday, enjoying food and wine, and taking in the breathtaking views. We used the spa too, which again was very good, clean and quiet. We cannot wait to return.

An absolutely stunning hotel in an incredible location. The rooms and interiors are beautiful, and the setting on the lake is breathtaking — just a picturesque 40-minute walk along the water into town. The spa was wonderful, and although the weather at the end of September meant we couldn’t fully enjoy the outdoor pool, the facilities were excellent. What truly stood out was the service: the staff were warm, attentive, and genuinely fantastic throughout our stay. A true 5-star experience from start to finish — we will definitely be returning!

Probably the best hotel I have ever stayed in anywhere in the world. The staff were amazing when we had car problems and had to make last minute changes. The lakeside suite we had was perfect in every regard

An absolute gem! Fantastic service, great facilities and a lovely chilled vibe. Highly recommend :)

Highly recommend this beautiful hotel. The location and facilities provide the perfect accomodation to enjoy the lake. The staff were also incredibly friendly and helpful as well.

We stayed as a couple, in one of the lake view rooms. The room was a bit small for a double room, but the view more than made up for that. The hotel staff were friendly and attentive, but not too involved in our stay (in a good way). The hotel is 45 minutes walk from Annecy, along a very safe path. The hotel hire e-bikes, and this was a highlight for us as we rode around the lake - 4 hours to do approx 40KM. We aren't bike people but this was so good! Views to die for

The location was perfect -away from the congestion and noise of town with an amazing view. It is also right off bike path and the bike rental on property was key. The staff was so amazing!

Great hotel, wonderful service and a lovely setting. We'll definitely be back and hopefully without our daughter next time!

De l’extérieur, l’hôtel déçoit par son apparence, qui ne reflète pas les attentes d’un établissement 5 étoiles. Heureusement, le personnel est globalement agréable et serviable. Le véritable point fort réside dans la beauté et le confort des chambres, qui sont impeccables. En revanche, le spa est une déception : petit, avec un accès limité à une heure par jour, ce qui semble insuffisant compte tenu du prix du séjour. La piscine, quant à elle, est trop chlorée, ce qui peut être inconfortable pour les personnes sensibles. Le petit-déjeuner offre une belle vue depuis la salle, mais pour 35 € par personne, la prestation reste en deçà des attentes pour un hôtel de ce standing. Pendant notre séjour, le restaurant était fermé, nous laissant comme seule option des snacks au prix excessif (frites surgelées, service lent, etc.). Les massages, bien que de qualité, sont également un peu chers. En résumé, un séjour globalement plaisant, mais cet hôtel ne se hisse pas au niveau d’un 5 étoiles. Un 4 étoiles serait plus approprié.

Had an amazing time at the Black Bass hôtel. What an absolute stunning location. Staff were super lovely and helpful and it was so easy to borrow bikes from there. Will be back.

Such a cute boutique hotel! A little bit outside of the main town it was nice and quiet and on the water. The service was great with little things such as offering food upon our arrival since we were getting in late, and nightly turn down service.

This is a true 5 star boutique hotel. We love our room and the view was amazing. The location is incredible. The staff were very cordial and friendly. We will come back in the spring.

My husband and I had a wonderful stay. Everyone was very helpful and kind. The view from our lake side room was magnificent. We rented bikes from the Black Bass and had a great ride around the lake. The spa is not to be missed! All around a great relaxing stay and we look forward to returning!

Beautiful place, biking distance to Annecy!