Jose
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall, my experience was unpleasant. The bartenders at the lower pool, were unfriendly, and lacked basic customer service skills, which made anyone feel unwelcome.
The music was played at such a low volume that it was difficult to hear or enjoy, taking away from the atmosphere.
The shower was also disappointing. The short, inexpensive shower curtain allowed water to spill all over the bathroom floor, creating a mess after every shower.
Finally, the water vending machine was not user-friendly. When asked for assistance, a staff member simply suggested that I purchase bottled water from the kitchen instead, rather than helping me use the machine.
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