Unfortunately, our stay was extremely disappointing and not at all what I would expect from a 4-star hotel in Paris. The biggest issue was that the air conditioning did not work during our stay, despite the outside temperature being around 35°C. When we raised the issue with the hotel, the response from management was simply that “the AC is broken” and that they did not know when it would be fixed. That is not an acceptable response for a hotel of this category, especially during a heatwave. Instead of offering a proper solution, they provided a tiny, dirty fan, which made very little difference. To make matters worse, my wife is pregnant, and the staff showed no real concern or willingness to help make the situation more comfortable for her. When I asked about compensation, I was told that nothing would be offered and that it was not their issue that the AC was not working. I found this response completely unacceptable and very disappointing from a hospitality perspective. The elevator also appeared poorly maintained, to the point where we tried to avoid using it whenever possible. Overall, the experience was awful. The lack of air conditioning, poor handling by management, lack of empathy, and general maintenance concerns made this a stay I would not repeat. I would not return to this hotel, and I would not recommend it to others.

The location was great. Breakfast was fresh and high quality. However the hotel is old and rooms are small.

Update #2 (May 24,2026) The WORST HOTEL EVER. Thank god I have everything documented and recorded. The AC is not working. There is a current heat wave. The room smells bad because the carpets are not clean. Room full of spiders. I complained, shared frustrated, spoke with three front desk concierge people. They offered a fan but it is HOT AS IF YOU ARE IN A CLOSET WITH NO AIR Ventilation . We got goodies like cheese and butter, and guess what, the fridge is not working. I escalated this to a lawyer and some journalists/writers who work at Condé nast so they can spread the word about the new management that doesn’t respect guests. They care about money more than quality. It seems this new management has no idea how to run hospitality system. Already notified the bank to block this hotel so I can get my money back for the sleepless nights. We were dripping in sweat. I took videos and photos, and will share everywhere (reddit, TikTok, FB, and IG) And if they take this review down, I will file a big lawsuit. (UPDATE MAY 2026 - May 20) 1. AC IS NOT WORKING - according to the night desk concierge, the company has disabled the AC systems across the building. 2. INTERNET/WIFI IS NOT 3. Safety cameras in the building are not working because there has been no working wifi/internet. It is not safe to stay here. The hotel got acquired by a new company and it seems there is a downgrade in the service. I am going to talk with Expedia now to find a way to get my money back. very dece

We arrived to find our room was tiny. Requested better room which we got. Very slightly larger. Reception did not explain where we would find breakfast, discovered it was over the road two days later. WiFi was also not available until queried with reception. No information pack in the room. Overall not a 4* Hôtel also not new. Dissapointing!

Good

Great.

Classic quirky Paris hotel. Very clean; good location and helpful staff. Spoiled by some minor but irritating defects and poor lighting.

Room was clean, check in was fast and friendly and the airport transfer was very handy to have for my early morning flight.

Unfortunately our superior room’s bathroom do not have a shower door and so anytime we wanted to take a shower, the floor outside would flood. Also the plugs in the washroom did not work either. Would call this a 3 star rather than 4 star hotel

Don't fall for the reviews and avoid this place like the plague. My stay here was a nightmare and I'm flabbergasted as to how this hotel got all of its stars. It's important to note that there are two properties across the street from each other. I was originally placed in "Maison Albert", which is an old, dark, and dingy converted apartment building. I don't have the words to describe how terrible it was. Parts of my room felt like an abandoned hostel, and everything was so old, dusty, and even covered in cobwebs. More importantly, the inside temperature of my room was 28C/82F, and I quickly found out that the thermostat didn't work -- the front desk confirmed that the building centrally controls the temperature; "sorry, it is normal because your room is on the top floor". I was then offered the handicap room as the only available switch -- on the bottom floor but right behind the check-in counter and guaranteed to be noisy. I was considering it but then I noticed that the bed was completely broken and slanted at about 30 degrees. After about 2 hours or arguing and calling Hotels.com for help (between the local hours of midnight and 2am), I was then offered one more room on the 2nd floor. I was told it is out of service but that I could take it if I wished. I took it because it was manageable in terms of temperature and had a solid bed, not understanding why it was out of service. 4 hours later at 7am, construction began in the unit next door with hammering and drilling.

Decent hotel. Not amazing, but not terrible. Good location. Room felt well worn.

The decor is a bit quirky, but unfortunately the rooms feel dark and outdated. Connectivity inside the room is very poor, even when using the hotel’s Wi‑Fi, which made it difficult to stay connected. Breakfast costs €16, but it does not offer good value for money — the food did not feel very fresh and the selection was limited.

The room is outdated. Although the bed sheets were clean, both the room and the hotel need a thorough deep cleaning. Our room had no ventilation, and there were numerous bugs flying around. Additionally, the pictures do not match the actual room.

The locations is excellent and the staff is super friendly and helpful. The rooms are extremely small and the bathrooms even smaller. If you are taller you cannot use the bathroom comfortably. In the morning there is no hot water! Shower at night!

Breakfast was much better than expected given the previous reviews. Fresh fruit/yoghurts. Nice fresh breads, cheese etc. scrambled eggs and lots of pastry choices..Room configuration was strange as had to enter through en-suite to get to bedroom? Toilet cublicke cramped, shower lovely. Bedroom was lovely, but dark. No fridge and remote didn’t match TV but not an issue. Hotel staff very helpful and felt very safe and secure. Ordered shuttle bus for our airport return.

Cle

The room was pretty small, for that price and for a four-star hotel, but it was kind of comfortable anyway. I asked for a quiet room, and it was in a quiet corner, though the top of the door was shorter than the frame, so there was a space between that allowed light or noise in. The shower was open, but in a small place, so when you have a shower, you flood the whole bathroom (only sink, the toilet is in a different room) and struggle not to get the carpet in the room wet. The people at the Reception when I arrived and when I left were very polite. However, when I went to discuss a couple of things about my room with the receptionist (Wednesday at 10:00 pm) he was very dismissive and unhelpful. I complained about the fact that when I got back, my window was open (it was 5C outside), he just said that they must have forgotten it open since when they cleaned the room in the morning (no apologies). I asked for more water (you find one bottle of water in the room when you arrive, and that's it), and he told me to get it from the sink. I asked for some tea bags (you find only 3 green tea bags in the room when you arrive), and he told me that he could not give me more tea bags (that is the "formule" of the hotel). Overall, the room was ok and I enjoyed it, but I would not go back for the service. I have been to the Ibis hotel around the corner, and I got a bigger room and better service, for a lower price.

the room was a little small but had everything we needed. Very good shower and hot water. Good daily cleaning. Elevator small but very useful. The only negative thing: breakfast was very basic, the "egg porrige" was terrible - plain boiled eggs would be much better

This place was honestly a dump. it's marketed as a boutique hotel but the amenities were lacking and everything was damaged. the walls were dirty, paint was chipped, outlets didn't work or weren't installed, there were flies in the room, the toilet ran all night, i can go on... but the weirdest part is that there is not a single person working at this hotel at night other than a security person who is located in the building across the street. as a solo female traveller, i felt unsafe and just generally really let down by this experience. i absolutely would not recommend this stay.

Very cozy, comfortable room with lots of unique charm and character and a nice spacious bathroom. Close to metros and shops.