My room didn't get cleaned one day, and bins were not emptied on another. There is not enough experienced staff to cope with a reception and bar area at the same time, I waited for service at both areas. The TV had a fault and I reported it on this stay of four nights, I also reported it two weeks before in a six night stay. I was in the accessable room on the first floor. The bedroom doors need soft closures added as the doors bang continuously morning and night. Very disappointed with the hotel. Parking looks like it's okay for disabled users but even with a disabled sign it is ignored and there's no check on blue badge owners. I did not eat here.

Clean, comfortable well equipped room. Good breakfast.

Basic, clean room close to family. Staff are amazing.

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Very good value for money and good location

Extremely pleasant stay

really clean comfy beds helpful staff

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All was excellent 👍

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Great, helpful staff very pleasant in their approach. Breakfast was good one improvement would have been fried tomatoes. Lounge area was good. Perfect location for the Barnsley area and surrounding features. Room ventilation could have been better because of the current climate.

Staff lovely, powerful shower, good breakfast and great location for 2 night stay as a wedding guest locally. Only downside was lack of aircon in the room.

Clean, comfortable and well located. WiFi good, had a bar and restaurant on site with Toby Carvery / Pub next door. Modern, economy style rooms, but great shower, comfy bed, enough space in room. Staff friendly and helpful. Would stay again and highly recommend.

Sink in room didnt allow water to drain very well. Kept returning black bits from the filter. Presume it hadn't been cleaned

I cannot say enough good things about this hotel and its staff. Everything is perfect. It’s recently had some updating, and it was a pleasure to stay there. The room was clean, the staff were polite and accommodating, and the whole experience was just perfect. We love staying here and highly recommend it.

The room was clean and comfortable. The staff were helpful. We had an evening few which was very good

Spot on for convenience, comfort and cleanliness. Staff were pleasant as was the breakfast. Have stayed here a couple of times, its just of the motorway and wouldn't hesitate to stay again if needed.

Lola was a lovely receptionist very helpful

​The hotel itself was lovely and the rooms were perfectly clean, but unfortunately, we had a very disrupted stay. Other guests were up all night screaming, shouting, and slamming doors in the corridors. For future improvement, I highly recommend the hotel separates its room assignments—keeping younger guests/groups away from families with children. A separate wing or floor for families would have made this a 5-star stay.

It was very warm, maybe a fan in the room would be a good idea. Otherwise a good experience