The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff

Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!

Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca

Great hotel, great staff, close to everything

Incredibly kind staff!!!

Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again

Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !

Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!

What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos

Family owned and hands on, Their hospitality was fantastic. A great place to stay!

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.

Staff are super friendly and helpful!

Always love staying at this hotel.

Amazing hotel

The staff was the best part!

I want to come back to Lucca just so I can stay here again. Wonderful!

Would definitely recommend

Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.