Staff were amazing. Location was good but

Great location, quiet neighbourhood, clean rooms, friendly staff..

Check out time very early. 10am!!! Given a hand written pass for my room that didn't work. Had to get the lovely room staff to let me in. Then went back down to reception and was then Given

Welcomed by smiling helpful staff, room was warm, clean and tidy, with everything you needed for a few days. Breakfast was good and plentiful, buffet kept full and hot. Again could not fault the helpful staff.

Check in - excellent stag friendly and welcoming Room - spotless, comfy bed - could use an extra pillow as they were extremely soft TV - poor signal not great at all Breakfast -great friendly staff and good warm food

We didn’t stay for breakfast as we had to get to the bus

Clean, friendly, good location, good facilities

Lovely hotel in the middle of the city. For a one night stop over it had everything I needed. Basic, clean with friendly staff

Everything was good

Good hotel. Basic but nice rooms!

Very clean and spotless,staff was friendly too cheap prices+fair checkout time

Smelled strongly of cigarette smoke, there must have been people smoking in nearby rooms. Noisy at times, someone banging on a door at 1am woke me and my daughter up. Cleaning wasn’t very thorough, had to hose hairs down the drain in the shower and there was product and hairs stuck to the long mirror where the hairdryer is.

Clean, well designed bathroom (but needs a curved shower wall), good desk, comfortable reading chair, excellent breakfast! -- only complaint was strength of wifi signal (only 6 mps).

The room was a large size with good lighting Soft bed and hot shower I had a great nights sleep and there was a good selection of teas and coffees

Really nice hotel. Nice design inside, really nice room and very comfortable. Very good value for money - will no doubt stay again

Clean room polite staff

Yes.

.

It is always a nice stay. The staff are lovely and the rooms are always nice and clean

Always a pleasure to book into this comfortable and reasonably priced hotel. Nice and fresh after some alterations liked the references to Birmingham in decor. Our room on 6th floor nice and quiet we had a restful nights sleep. The room was spotless with a well stocked refreshment station. A second pillow might have been nice particularly if staying for more than one night. A short stroll to Birminghams shops, restaurants and refreshments. Nice pub clse by tucked up a side street if you like an ale. Great stay, thank you all for making us welcome.