Overall Ratings & Reviews Holiday Inn Express & Suites NEWPORT SOUTH by IHG, an IHG Hotel

Great stay!

I didn't like that we didn't have housekeeping while we were there. Had to go downstairs to front desk to get clean towels

Everything was Great! Room was clean bed was comfortable and the Breakfast and Coffee was Excellent Thank You!

Everything was Great the room was clean bathroom clean very spacious and nice cold air

Beds were not queen but full. It was soft and had indentions. The outlet by the bed dudnt work

Check in was good and quick. There were no coffee makers in the room, but there was a coffee machine in the lobby which you could access 24 hours. Low water pressure in the shower, but overall the room was good

Nice hotel! Clean and had coffee available all the time. Good breakfast. Clean and comfortable!

Th double queen suite style room was excellent! It provided the space that our large family needed to feel at home during our stay.

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I've stayed here before and it was good. This time, they changed the rules.. staff wasn't as friendly, staff was loud late at night and early in the morning.

It was an awesome time.

Nice breakfast and staff

Good location just off the highway and recently renovated. Quick check-in process. Beds were comfortable. Cleanliness was average.

Easy access. Was the dirtiest HIE I've ever stayed in. Water machine at breakfast took about 2 minutes until it poured water.

The bathroom had multiple long black hair strands on the floor. Every time I'd pick some up I'd see more. When I went to shower the following morning I found another one in the tub. There was way too much hair for a bathroom that should have been thoroughly cleaned. It was really disgusting.

We stay here when in the area. Love the heated indoor pool and the nice, quiet, and convenient location.

Very clean and awesome staff they even took me to the tire shop that was fixing my car

Beds were comfy and room was clean.

Only thing that could be improved upon was the friendliness of the front desk staff. The lady at initial check in was great, but after that, we weren't greeted upon return after being out for most of the evening (shift change) and upon check out, we weren't thanked for our business nor invited to return in the future. It doesn't necessarily bother me per se, but it's just a little critique for customer service improvement. The rest of the experience did not disappoint. 9.5 of 10 stars.

The Bedding and Pillows were New and very comfortable and clean