Reception staff were helpful and polite when dealing with issues.

This hotel is just like a gym room with accommodation, air conditioning is not working, cups provided in room are dirty, lack of facilities hotel should has

Rooms were spacious and clean. Staff were very helpful and friendly. The breakfast had a good selection. Pool was well maintained and clean. Great stay.

The facilities in the family/disabled changing area could do with being updated, and improved. There was no where to sit to change, for a disabled person. There was no facility to dry swim wear after the swim, or alternatively plastic bags to be provided for the wed swim wear. Otherwise, it was a lovely facility.

Amazing clean! Everything you could possibly need

Great room. Booked for just me and ended up with 2 double beds 😆 comfortable though.

Great onsite facilities.

Was only there for one night and late in and out early. Staff were always available to help out. Property has been renovated so basic, but clean and comfortable room. There are ongoing renovations and building but it didn’t impact the quality of stay

Great stay

Parking was a nightmare and the telly in the room wasnt great terrible reception and not all channels worked. Room was nice amd comfortable Gym was excellent and staff very helpful

great location and gym

Take your own vacuum, duster and polish your going to need it! Take some ear plugs for the horrible air vent in the room that came on half way through the night, thought someone was trying to break into my room! Furniture chipped, old and tired I can only compare my room to one that you may expect to have in a budget hotel, maybe next time I will take my chances at the IBIS for £25 a night.

Parking was free we stayed on top floor view was nice but room heating was not working properly and bathroom door didn't close when we arrived atmosphere seemed pleasant but as i got to reception the receptionist i was greeted by a unwelcoming receptionist which seemed moody really felt uncomfortable checking she did not tell us properly about our stay just checked us in and told us your room is on top floor did not even say enjoy your stay or anything for that reason i will not be going back to stay at the village hotel worst stay ever

Was ok

Rooms tired and heating and air con seen better days and make awful noise. Hoping the renovations that are on going sort these issues

Lights didnt work when we arrived, then couldnt get room service or assistance vua their message system Toilet not clean

Very unhappy with our experience, no room service as QR code didn't work then could not get through as too busy to reply 2nd day room not refreshed from 1st day no communication between staff and housekeeping

Clean, well appointed and friendly

Staff really lovely. Pool clean as well as changing rooms. Bar/Restaurant nice, but expensive. Rooms need to be upgraded, was disappointed compared to our last stay. Also there was a very pdd noise all night coming from above, it sounded like a tap constantly running. It woke me up a few times. Amenities in room not the best. Cups are so small its ridiculous. Blackout blind had holes in so sun coming through. Could have been better. Overall not the worst hotel, but needs a facelift. Roo

Nice room, evening meal and breakfast excellent and conference room including the lunch and drinks really good