Overall Ratings & Reviews Embassy Suites by Hilton Buffalo

This place was just like the pictures, esthetics was top tier! Service was great! I’d stay here every time I visit Buffalo!

Nice, friendly staff, spacious suites for long term stay.

Bed bugs two different rooms.

Wonderful

Great property!

Big room

I rate this hotel a 2 star because they never cleaned our rooms or others I was with a big group and none of the rooms were cleaned Iwe ran out of toilet paper in the night and had to ask for more. We asked for clean towel 3 different time and never got any so I wasted them in the laundry room myself. While I liked have laundry access to do personal items. I have never had to wash my own towels to have clean ones. Our stay was long so it was impossible to use the same town for the whole stay. I will say the breakfast in the morning was great! The chef was amazing and always remembered our orders . But I wouldn’t recommend staying here.

.

Very cozy and great accommodations. Didn’t know our stay came with free happy hour drink tickets at the bar so that was awesome. Will definitely come back when in town.

Great location, service, breakfast and rooms

This was a last-minute stay and we had never stayed at an Embassy suites. We stayed two nights and were very impressed. The staff was beyond kind and accommodating. From the valet to the front desk to the restaurant, everybody was pleasant. The pool was clean, there was no hot tub. It was walking distance to restaurants and the theater. The room was spacious and clean. And we were pleasantly surprised.

Great hotel. Pool was good, it got busy at times but still enjoyable. We just had a small wekend get away with family here. The hotel was close to everything.

Gave us the wrong room, it was not very clean and it was very stuffy in the room. Gave us 2 keys that didnt work so we had to use the digital key. No parking only valet. Breakfast was good

Room could use a update

Close to Key Bank Centre but room was dirty, noisy between furnace and outdoor noise, toilet didnt flush properly, ice in fridge, gum and stains on floor, curtains dirty and had to pay for parking on top of room price

Great folks at front desk. Generous complimentary breakfast and cocktail hour -- not both at once. One morning, one evening.

The staff was amazing,rooms were spacious and clean definitely a 10 out of 10

Staff was great; suite was as advertised; 100 percent recommended

We were a full day late due to air travel. The staff was understanding and flexible. Jack was amazing working with Expedia to help adjust our days AND rates. Vallet was quick and even during a snow event, the car came out clean. Must be underground storage.

Small pool no hot tub the pool had so much chlorine kids had to bathe 3 times before they got the smell of it off them.