Clean and good location. No amenities.

I requested lower levels, no stairs due to bad back, 71 years old, they assured me that lower level guaranteed and sent an email confirming my request,( BIG LIE),the first floor it was after a 30 steps journey, no elevator, so they laughed when they explained me that it was the first floor for them, I had to pay to the employees to carry my luggage up and and down in the checkout, no coming back at all, no recommend it either

Everyone was kind and accommodating. Not all

Our stay was overall good for the price. The room was clean, the air conditioning worked well, the bedding was comfortable, and we enjoyed having cable TV. The 24‑hour front desk was accurate, and staff were polite and available when needed. We also appreciated the help with our bags at checkout. Some amenities listed online weren’t clearly explained during check‑in, and based on the listed amenities, the process was vague — including housekeeping, the front‑desk safe, ATM/banking services, multilingual staff (seemed to only speak Spanish?), and tour/ticket assistance. We used the restaurant one time for breakfast, but a small, printed menu with dish names and ingredients would really help tourists unfamiliar with local dishes. Overall, this is a clean and comfortable place, and with clearer communication about amenities, the guest experience could be even smoother.

Staff very friendly

The staff was very helpful and nice.

Me encanto el desayuno , muy limpia la habitación y el staff muy amable

Room very clean and cozy, friendly staff and breakfast good!

Simple but perfect!.. Breakfast cooked a minute! Well Done! Great location and good value for money. If you want to avoid the big hotels in Cancun's beach it is very nice to be in the town center...Mexican atmosphere, good food and great atmosphere.

Parking was easily, Completely remodeled. Very nice. Highly recommended.

De forma general el hotel brinda muy buen servicio, muy agradable y atento el personal, las habitaciones muy limpias y confortables.

close to the Mercado 28 good food. staff very friendly and kind.

Everything was good. Close to the Mercado 28, just cross the street

The room was small but very clean. Staff were wonderful.

Room was very clean. Our bags delivered to our room, great breakfast in the morning. A very pleasant stay Thx.

This place has met our expectations, clean rooms check in staff was awesome, breakfast was delicious coo

Simple but very clean hotel in a good central location between the Mercado 28 and the Parque de las Palapas, both in easy walking distance. The wifi in our room was strong and stable and the water pressure in the shower was good. Staff were friendly.

Good place

Good budget hotel; it was clean. The WiFi signal was weak in the room, so it occasionally stopped working.

Good