Really helpful staff and really good and varied breakfast

Staff generally unhelpful and no management available. No coffee making facility nor welcome water in room despite very hot weather. Breakfast – hot food described as à la carte but actually stewed buffet delivered by staff. Staff slow and difficult to attract. We waited 10 minutes before coffee was brought. My scrambled egg was disgustingly off (clearly bad eggs/s) and the first mouthful nearly caused me to vomit so I had to spit it back to the plate. Never happened to me before in all my travels. The waiter took it away and returned 10 minutes later with the same plate AND contents but with “fresh”eggs. The eggs seemed ok but the rest was cold and probably tainted with the bad egg. We left breakfast immediately. That is just not right. We fulfilled the remaining 2 days of our stay without breakfast even though the nearest coffee place was a stiff 20 minute walk to town. No opportunity to complain to a manager – otherwise ok.

Beautifully renovated character hotel. Charming and quiet. Staff were very helpful and friendly they were excellent ambassadors for Parador

Staff unbelievably rude ,close to physical abuse from cafeteria waiter my wife went to room in tears the way he shouted at us, when I complained to hotel manager he said staff member was having a bad day!!!! This is a true and honest account. Which I will expand on social media and head office of Paradors Spain. Breakfast ok but Sunday hot food not on show and Chef serving small portions all very odd,. All in all horrible experience at Parador Salamanca ,which is a beautiful city.

Large spacious rooms. Everything was clean and well maintained. The staff was extremely friendly and helpful even with our poor spanish. Definitely recommending the Paradores to friends and Family. Last but not least, you can't beat that view.

So pleased to choose this place for short Salamanca stay. Large comfortable room and super friendly staff. Cathedral view wlpicture perfect and 20 minute stroll to old town. Would i return ? Yes for sure. Most liked ? Parking and View. Anything not to like? Restuarant service somewhat regimental and meal not the best. Regardless enjoyed stay lots, great choice for Salamanca

Big rooms lovely hotel

A spacious and comfortable room, easy onsite parking. The cafeteria staff were very helpful when I arrived just as they were closing, good service!

Great place.

Pool only opens June 15th

We will be back.

Clean and well posoyio

Strangely no hot drink making facilities in our room. Unfortunately the swimming pool was not in use - we may have been to early in the season ( late May) Breakfast: more coffee machines required or openly offer cafeteria’s at the table. Utensils at the serving tables rather than bamboo tongs at your table. The food was delicious and staff were lovely.

Great property good breakfast wifi not so good Early evening food availability poor But quality good

A top notch hotel.

Very nice hotel!

There was dust on top of room furniture, a socket was hanging out of the wall.

Cleanliness, spacious rooms and a great view. On the other hand I am not happy with their cancellation policy.

My favorite part of the hotel was the staff. Excellent customer service, with a special thank you to the bar and dining staff. The night time views from the hotel of Salamanca while having a cocktail are wonderful.

+) Location 20 mins walk to Center. Onsite large carpark. Spacious and clean room. +++) Super service from Mr. CAarlos at reception helping my wife with her lost wallet and hotel changes at Porto to make time to go Alcorcon (due to a Sunday close) to pickup the lost wallet.