Overall Ratings & Reviews CARLSBAD PLAZA Medical Spa & Wellness hotel

My wife and I had a fantastic time. I recommend that people considering a stay at the Hotel Pupp think about staying at this hotel instead.

Outstanding service across the board from any employee we came across. Excellent location, and full of historical atmosphere. Great comfort and a wonderful retreat. Thank you! Especially thankful for kind hospitality and welcoming to us with our dog. It made our experience so much nicer. Thank you again!

Very nice hotel, room is big, clean. Dining area is great, food very good, staff is friendly and professional and friendly.

Very nice hotel

Simple amazing.

Friendly staff, comfortable and quiet rooms and excellent spa facilities

Excellent hotel with many options. Friendly staff

Well run hotel providing th

We had a great time here and we would gladly return. Great spa facilities and nice (paid) valet parking. We were greated at the door which is always nice, and we had complimentary fruit and water, much appreciated as well. No negatives.

Amazing experience! We will definitely be back again for a visit.

Being it is our first stay in Karlovy Vary and we wanted to experience a Wellness Treatment in an excellent place. So selecting Carlsbad was based on great reviews by customers. It was amazing and we will definitely return for more of the Wellness Treatments, Great Customer Services, Hotel Presentations and Room Accommodations. Location is convenient to shopping districts.

The hotel is in 2 minutes walk from the city centre. The staff was very friendly and professional. The room was big and comfortable, well. The bed is good. The spa is wonderful

Very good service, perfect location, rooms little overpriced

Staff at hotel and in the pool/spa are not friendly. Customer service training would be a big plus at this location. Older furnishings and decor. Amazing pools and sauna facilities. Great location in Karlovy Vary. Overpriced.

Clean very convenient and hospitable on the center and friendly

Es hat alles wunderbar geklappt. Hotel war super!

Super wellness Bereich.

Sehr schönes Zimmer, Frühstück war sehr lecker! Alles super

Hatten uns von einem 5 Sterne Hotel mehr erwartet. Besonders freundlicheres Personal, etwas weniger Kitsch.

Excelente hotel y atencion