7.8
Pleasant
From 149 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

8.0

Service and Facilites

8.4

Traveler Reviews Hotel do Cerro

Number of reviews per page
20
40
Top reviews
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Above all was the friendliness of all the staff. They all seem to enjoy working there. Always a smile and always willing. They all make you feel very welcome.
John
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Relaxing hotel staff were great
harold
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Too far from town and uphill. Pay to use gym,indoor pool. breakfast not included
James
4.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

This is not a 4 star hotel! Despite having a nice pool (with few sun lounges) and being in a good location, the additional costs of a kettle, iron & pool towels is mean-spirited & not consistent with a 4 star hotel. The limited, inflexible, unappetizing breakfast is also poor. In a country that grows millions of oranges, why would you offer guests orange drink? Horrible, Other reviews have also mentioned the limited breakfast. Our hotel room wasn’t cleaned - when my wife complained, the female receptionist argued with her, & the cleaner herself insisted she’d cleaned it, despite the head house keeper establishing clearly that the room hadn’t been cleaned. The female receptionist overcharged me for the per day hire of a safety deposit box; while the male receptionist was polite & tried to rectify the payment, the female receptionist sought me out in my room & personally objected to the fact that I was trying to retrieve my money because (in her words) “it was only a few Euros”. This sort of personal attack on guests is unacceptable & unprofessional. I asked for a quiet room and was given a room above reception and next to the bar / entertainment area. It was advertised as parking on site but in fact you just parked in a public space wherever you could find parking. Very disappointing.
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Cynthia I
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

The staff were so nice and friendly. Wonderful reception, thank you Claudia!!! Rooms were spacious and we had a balcony overlooking the ocean, town and beach. Food was good at the restaurant. Always ready to help. Wonderful stay.
Kirsty
6.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

A solo stay for short holiday - the hotel is nice, very clean, with friendly and helpful staff. Cons - It is a bit more expensive that other hotels that offer much the same, so it depends on personal preference. I prefer self catering so for me this it's unneccesarily costly, and I was shocked to learn that you have to pay (as a guest) to use the gym, sauna and steam room, as well as other things, such as hiring a kettle/towels. Pros - lovely pool area and late night services for food/drinks (10pm). Close to ammenities.
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Shaun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Breakfast was not good drinks at the pool area were not good Bed was to firm Views were good It was a very average hotel not a four star
Peter
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Just returned from a wonderful week-long stay at the Hotel Do Cerro and I must admit that we were both hugely impressed by the layout and most of all, the friendliness of the staff who are simply wonderful. Although the location is slightly uphill, do not let that put you off as it is located within a quiet area less than ten minutes walk to the centre of the old town. Rooms were clean, the pool small but comfortable (no fighting for sun beds!) and my wife and I had a great stay. I will return to this hotel and can highly recommend it.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Great view. Staff were nice. Rooms clean. Short walk into town.
Dolores
6.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Nice hotel with satisfactory breakfast and room.
Leonardo
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Overnight with a dog - hotel is ok, super clean and had a nice sea view. Breakfast is average. Parking was easy in the same street. Very calm.
Pauline
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Quirky hotel with lovely staff. Great location near the beach and old town as long as you don’t mind an uphill walk back.
Verified traveler
6.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Great location 10 mins walk to the beach 20 min walk to the marina. The rooms only had 1 electrical outlet. It was a challange charging devices. I have never been to a hotel where you have to pay to use the gym. The pool area is nice however the snack bar inside is very expensive. There is a convience store 3 mins walk away. Go there for drinks and snacks it is very reasonable. Don't forget to ack your beach towel. They do not provide towels at their pool.
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Verified traveler
4.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Location was excellent. However in room there was only 1 electrical outlet avaliable for phone charging. Not even an outlet in the washroom. I have NEVER stayed at a hotel that charges for use of their gym to guests. Breakfast food was the same everyday. After day 3 it was dissapointing.
DENIZ
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

VERY PLEASED
Verified traveler
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Lovely room and facilities. Staff super helpful and friendly. Great location
Jill
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

This is a charming hotel, full of character. Very clean, good breakfast choices and nice pool area. Good location as long as you don’t mind walking up hills and steps!
Judy
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Staff very friendly and helpful. Great location away from the action but within walking distance. Great amenities for the price. Good breakfast lots of selection
Verified traveler
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Was very happily surprised by this hotel the pictures did not do it justice was a lot more modern than I was lead to belivie, all the staff very super friendly and could always find someone to help with any questions. Very close to the beach and old town both only a 10 min walk away which is very handy. I would 100% go back!
Thelma
6.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Really friendly checkin and great location. The breakfast was satisfactory continental style. I enjoyed the stay but it would have been even better if the use of the gym was actually included in the substantial cost of our 4 star stay: this was disappointing and the fact the pool was so deep despite being a short length. Overall a great location and nice hotel but lack of the gym and the deep pool mean I very much doubt that will stay here again. Albuferia is beautiful.
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