An emergency evacuation light in the bedroom meant that darkness could not be achieved. No body wash or shampoo provided (so make sure that you bring your own! A smell throughout the common areas of the hotel was not a nice experience.

Very helpful staff and great location

Great place to stay roomie and comfortable. Staff very helpful too.

Staff was very helpful and polite. Hotel didn’t have any jam but was offered alternatives. No issues, great service

Awesome

The staff were all very friendly and helpful. The food was great.

The room was a generous size & the bed was comfortable. There was loads of hot water. The meal I ordered in the bar/restaurant was excellent as was the staff. The bathroom was warm. However, the central heating panel in the bedroom was not on or working so the room was very cold especially during winter. The hotel is very worn & badly needs renovations in the room. This is a pity as it could be such a draw card for the area. Please upgrade this lovely old building - I would love to come back.

Unfortunately, following a late arrival and a welcoming check in, the room and bathroom were unbelievably tired, unclean and uncomfortable. After a restless sleep on creaking bed and thin mattress, daylight showed the bathroom to have last been cleaned goodness knows when. Mould/hair/soap scum/flaking paint, heavy dust in a bathroom that hasn’t seen any attention for years. This was not purely the result of poor housekeeping, but a pretty obvious lack of management, training and care. As I checked out, the couple ahead were also complaining about the cleanliness. I cannot recall a time after using a bathroom that I felt dirtier after I had used it. It goes without saying that I would never return.

Great for the price. Has potential to be a superb boutique hotel if rooms are upgraded

The room was very dated and not clean

Breakfast was N/A . staff friendly and helpful, room was spacious and clean, plenty of parking.

Room was very old and tired. Carpet very stained and bathroom wasn’t very clean. Shower was also very old, with no water pressure at all. The mattress was very thin. Walls were very thin so I could hear everything. I was staying here for work so I couldn’t move hotels. I wouldn’t stay here again. Staff were friendly and kind though. And there is loads of parking spaces.

Clean comfortable room , friendly staff ,beautiful location. Food was good but menus need updating ?, price on room breakfast menu not same once in restaurant. Also didn't have a lot of the things on menu in the evening.

Room was very dusty, very small amount of toilet paper in the bathroom, windows all rusty and paint worn off. Breakfast really expensive. £9 for 2 pieces of bread and a piece of bacon, the bread so hard, it couldnt all be eaten. Drinks very expensive and not even sure it was a full pint measure as no mark on glass and not an oversized glass. Staff were friendly enough and took a photo of us in our special t shirts. Hotel overall needs a good revamp.

You advertised a buffee breakfast, it was not and the price you charge us was dearer than the price of their breakfast . This was your fault not the hotel .

Property a bit tired and could do with some TLC but a pleasant enough stay. Staff were friendly and helpful.

Beautiful building but in need of a bit of tlc, staff were fantastic and the food amazing.

Good value for money. The staff are very nice and welcoming and helpful. Nice atmosphere in the restaurant and bar. The property is old and a little worn but everything works and it is comfortable.

Excellent staff. Good food. Lighting in room could be better. Slippy bathroom floor. Allowed to store cycles in room. Clean room.

Staff were friendly however the room didn’t look like the photos I’d booked for a standard double room but more like a family room with no single bed in it anymore. The room did the job however was noticeable damage to some aspects like the bath being cracked and part of window handle being broken. I did find a snail in my room and a bug had made it into the bathroom upon my arrival back to the hotel on my second night.