A true former monastery constructed on Inca ruins in the Medieval period and entirely renovated and converted into a luxury hotel. There is an active chapel that was preserved, the rooms are large, oxygen is available by mask, but some rooms also have supplemental ambient O2, bathrooms are well equipped, staff is extremely attentive and courteous. The included buffet breakfast is more like a feast, with more options than you can handle. The hotel seems to focus on amazing service. And they deliver it exquisitely making you feel truly special.

My stay at Monasterio was nothing short of extraordinary. I had the pleasure of staying in both the Junior Suite and the One Bedroom Suite, and the experience was flawless from start to finish. The service was impeccable, every detail was thoughtfully arranged, making my trip truly memorable. The staff went above and beyond to assist with my travel needs, including seamless transfers to and from the airport as well as the train station for the Hiram Bingham journey. The staff even helped me exchange money at a competitive rate outside the hotel and provided a receipt for transparency - a level of service that truly stands out. Breakfast was a highlight, the best buffet I’ve ever experienced. The selection was outstanding, with premium fresh fruit and made-to-order dishes. I particularly appreciated how they prepared the scrambled eggs exactly to my liking (medium, so they weren’t dry), a small touch that made a big difference. The art tour was fascinating, providing deep insights into the history of the region and how the hotel’s impressive collection evolved over time. The property itself has a regal, old-world charm, though some elements could benefit from renewal. One interesting note: Belmond leases the site from the church, meaning a portion of the proceeds go to the local religious institution. I can’t recommend Monasterio enough. More than a hotel, it’s an immersive cultural experience with service that exceeds expectations.

Incredible stay! The best staff!

Everything about this property was perfect. The staff was wonderful and special thanks to Julio for all his help.

Great !! 5 star all around

Everything was perfect. The hotel is very confortable and the arctecture is outstanding. A place to return more times.

Beautiful!

Amazing experience staying at the hotel monasterio. The property was beautiful, full of history, art and the ambience was so calming. All of the staff were incredible! Special shout out to Mario, who checked on us every day to make sure that everything was perfect, even if we were not at his table.

This is a beautiful property and the restaurants here are excellent. We ate several meals out in the city, and the food here was better. Get a room with oxygen if available, it did make a difference. A staff member we spoke to about having an extra hour at check out time was abrupt, but it was the only negative experience we had here.

Helpful and attentive staff.

Absolutely impeccable service, from check-in to check-out. The hotel is a gorgeous property, beautifully maintained and decorated. Breakfast was delicious, with lots of choices and excellent quality. Everyone was very helpful, kind, and professional.

Excelente hotel ,personal maravilloso atento a los detalles sobre todo Bryan y Martin ambos te crean una experiencia de confort ,fue maravilloso absolutamente todo ,recomendado al 100000 %

Historic and beautiful. Food was wonderful!

Beautiful, relaxing stay at the Belmond. The staff is incredibly attentive and well-trained. We came after Machu Pichu and I have never slept so well in a hotel room. The energy is very clean, the pillow menu is amazing, and the vibe inside is very calm and lovely. Would definitely stay again.

Excelente. Las mejores atenciones

Muy acogedor y las mejores atenciones

Great hotel with a lot of history.

Fabulous stay at Belmond Monasterio! Check in was easy and the staff were personable and professional. We felt welcomed and valued as a client. Our room was upgraded to a suite with a semi-private courtyard. Fabulous room. Great amenities in room. Music in the bar in the evening with a wood fire burning. Dinner in hotel was good. Breakfast had good variety and quality. Staff is wonderful. They go out of their way to be helpful. Tea station available all day. Oxygen in room helped with altitude. Easy walk to shopping and multiple restaurants. Highly recommend!!

Great place to stay!!

Amazing hotel. Probably the single best hotel as far as service and quality we have ever experience. Great experience! We will look to stay at Belmond hotels going forward directly because of our experience here.