Room spotless and nice staff was very nice the only small problem was the first nights room the toilet would leak water from the flush handle other than that everything was great

Habitación impecable, pero sin escritorio.

The was spotless and the service was good

Room and pool were great Most staff were very friendly Reception staff were a bit cold

No complaints

Great place, amenities were nice, great staff, awesome hot tub

Electric cables hanging from the ceiling

This place was perfect for our family of 5. With a greater selection of breaky options and softer beds it’d be a solid 5/5. I’d read reviews on the location but we felt perfectly safe the entire time. Yes there’s prostitutes in the surrounds and homeless people sadly living on the streets, but they’re perfectly harmless. We loved the area and how accessible it was to transport, historic centre, Polanco etc. We will definitely return.

Room was okay- one of our three beds the linens had stains and some hair , the staff was nice . One thing that was really bad was cell phone signal and the WiFi kept going in and out . On the pro side it’s close to historic center which was awesome for us .

Staff was very helpful and courteous. The main lobby was lovely. The included breakfast had lots of options and was good food. The rooms were clean. The toilets didn’t flush well, and it’s a very noisy hotel. But it felt safe.

Clean room friendly staff but breakfast was not included 😕

Very nice hotel, clean rooms and great staff very polite and friendly; food was ok nothing special

Great service

I did not have breakfast at the hotel. Room was small but clean.

great service, staff and food!

Staff was really nice. Decent room

El servicio fue excelente pero las habitaciones eran antiguas y los baños pequeños y con algún problema con la ducha y con el sink. Necesita algún update con eso.

The staff was great. They were all nice and attentive. Excellent service and in a good area. My only suggestion would be mopping the room floors. They were really dirty. But other than that. I would recommend this hotel for the staff and location.

What stood out x me the hotel was very close to Everyting, and my stay perfect x me , i will recomend this place to my family and friends.

Clean rooms. Nice staff.