Traveler Reviews DoubleTree by Hilton Sheffield City
Number of reviews per page
20
20
40
40
Top reviews
Jennifer
with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We only stayed one night, so didn't have too much experience of the hotel, but we were very happy with our room and the facilities for that one night.
Maria
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Easy check-in and out.Clean room with comfortable bed. Best sleep I’ve had in a long time 😊 Disappointed that the room did not have a fridge but ice could be got from the bar. and it would have been helpful to have had instructions on how to use the A/C and a pad/welcome pack. Great selection/choices for breakfast.
Staff were super. Very friendly/polite/happy and could not do enough for you. Good location for centre of Sheffield. Would definately stay again
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Jane
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Check in was very odd the deposit, had to be taken twice and I was confused as to what happened. Also the in-room ordering system appeared to work but didn't so after one hour I phoned room service and then the front desk and no one picked up so I had to go downstairs. They were very nice and placed a new order but I had to wait another 15 minutes - not great when you are tired from a heavy day at work. They did give me a complimentary glass of wine which I appreciated.
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Anthony David
Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The air conditioning in the room was ineffective. I mentioned this to the front office staff and they said that I would get 25% off my bill!
I haven’t heard a word from anyone 10 days on!
Gareth
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely room, very clean and well maintained, there were towels and shower products in the room, tea & coffee etc, lovely comfy bed. The staff were extremely helpful and polite & friendly, we would definitely stay here again.
Karen
with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfectly comfortable stay. Fast check-in and out. Spacious, modern clean rooms. Friendly breakfast staff but food very basic, would skip adding breakfast to your stay. Would recommend and stay again.
Kulvinder
Business
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Lovely hotel, clean and spacious rooms. Good lighting in the rooms and bathroom. Multiple mirrors and sockets. Only downfall was the temp control thermostat stays lit up overnight. Very modern hotel. Great bar, breakfast and dinner! Helpful wait staff. Gym was okay for a hotel gym. Parking on site is separate to booking. Overall a great stay and would come back!
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clive
Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was spacious
Denise
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel very clean and up to date .Staff helpful at breakfast and bar staff good.plenty of choice at breakfast.
Andrew
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Very good stay nice restaurant
Shammas
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
A very good experience. Friendly and helpful staff and a clean room. No issues whatsoever.
Coralie
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff were particularly helpful. They were out of welcome cookies but told us to make sure to call back for them. Our request for a quieter room was accommodated. The room was immaculate, roomy and the bed was very comfortable. The bathroom had both bath and shower. Faultless.
Karen
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great hotel for an overnight trip. Easy check in with polite and efficient staff. Rooms were very spacious and bathroom spotless and modern. Would recommend. Worth noting it’s not in the centre so it’s a short uber ride in. Also it is right next to the football stadium but no games when we stayed so not an issue. Perfect stay if you were going to a match.
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Jungsan
with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice hotel, staff were extremely helpful and friendly! Crabtree and evelyn toiletries.
Jenny
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I stayed four nights and was impressed on how friendly and helpful the staff were, especially in the restaurant. During my stay there was a large party of bowlers from the British Blind sport organisation, along with carers and dogs. Nothing was too much trouble for the dining room team assisting clients. They were a credit to the hotel.
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George
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Stayed a Monday night. Very comfortable room and great size bed. Breakfast was good. Can't fault it. Staff were very friendly, easy walk into town.
Tom
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff were excellent. Whole hotel clean,except for the shower.Breakfast was very good and hot.
Gayathri
Business
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Absolutely horrible experience. Forget complimentary water bottles—there wasn’t even a glass available in the room. When I contacted reception, I was told I needed to earn points just to access such basic amenities. That’s completely unacceptable for a hotel of this standard. I would genuinely prefer staying in a budget hotel over paying premium rates for Hilton. Extremely disappointing, and I won’t be choosing Hilton again.