Superb

Lovely room in great hotel.Spa was really good.

Most of the staff seemed like they wasn’t happy to be there but all in all a really good stay and amazing spa facilities!

The property and facilities are excellent as is the location. The food and service is very slow and very expensive. Breakfast is extremely good, evening meals less so.

One of my favorite hotels I’ve stayed in. It was an old house turned into a really cool hotel. The neighborhood was amazing like the feel of a country side

We loved everything about it

We had a room that felt like it was away from everyone and was huge. We loved the free gin and tonic and use of the spa. Yhe dpa itself was glorious.The bathroom was great and the shower was brilliant. The beds were comfy and all the amenities were fantatstic. Staff were friendly ans helpful. We have stayed at harbour hotels before and are trying a different place next time.

nice hotel

Everything was just great. We slso booked another room for family visiting and the staff were very accomodating. And where else would you get a spot of gin in a decanter in your room.

We met family at the hotel and made use of the pool, dining, and bar. Everything was just fine. The staff was friendly and helpful. The food was good. There were also a couple of pubs nearby that were typical.

Decent

Lovely hotel, fab staff, all was lovely and even got an upgrade! Very comfortable room. Great spa area, was lovely to sit in the hot tub outside in the sunshine. Nice swimming pool. Perfect location on Richmond Hill next to the park. Was my second time staying with Harbour Hotels, will definitely be back!

beautiful area and greta day spa. Fantastic gym

We’ve stayed here three times in under three months—it’s our go-to place to relax. The only thing missing is a little recognition for returning guests. A small gesture to acknowledge that would make it feel even more special. Also cleaning could be a bit more thorough.

lovely hotel up on the hill within walking distance of Richmond and the Tube - nice hotel - lovely bar and outdoor area

Great location. Great hotel and really enjoyable stay.

Lovely hotel, comfortable, good breakfast. Gorgeous spa and pool. Parking very expensive for 1 night!! Which was very disappointing when we left.

Very comfortable bed & Pillows, nice staff, Great bar, very pretty rooms

I just wanted to extend a sincere thank you to all the staff for making this such a special experience for both me and my wife. The thoughtful touch of the rose petals on the bed and the handwritten note really was the icing on the cake. I'm not usually the best at planning romantic gestures, but everything about the stay — from the room setup to the spa — really impressed my wife and gave us the perfect chance to unwind from our hectic schedules. The spa was fantastic, and the entire team was warm, welcoming, and professional throughout. We truly appreciated the attention to detail and hospitality, and we’ll definitely be back!

We had an overnight stay at this hotel and checkin was very good with the receptionist escorting us to our room. The whole hotel is a maze of corridors and steps everywhere - really difficult to find our way around. Our superior bedroom was in the basement and dark in the middle of the day. The room and bathroom were high standard with plenty of storage and a minibar, but I disliked the darkness. The spa leisure centre was very popular. Staff service first class.