Overall Ratings & Reviews Hospitality Carnarvon, SureStay Collection by Best Western

Beds were comfy. Linen and towels spotless. All meals we had at the restaurant were delicious. Wouldn’t bother going into town to eat.

The property was conveniently located and an easy walk down to the Fascine. The breakfast was a pleasant surprise and the staff were friendly and efficient. It was an added bonus being able to get a load of washing done! Unfortunately the room we were in was old and tired, with paint peeling off ceilings etc. While the bedroom and tea making area was spotlesss, the bathroom was not. There was rubbish from previous guests behind the door and the shower was full of dust and debris (sand or crumbling grout perhaps). Back to the positives though - great breakfast, big fluffy towels, good size TV and reliable WiFi helped make it a good choice for a short stay!

Good location. We had issues with the TV & the reception guy came over very quickly & sorted with a tune up. The room cleanliness was sub standard…I didn’t realise how bad until I closed the toilet door….used toilet roll, grit & dirt that looked like it had been accumulated over weeks/months. Interestingly, there was a staff member in the room when we went in….apparently checking the room? Housekeeping?? Air con was beeping constantly overnight until we turned it off at the power point. I have given this place several chances but won’t be back.

We have stayed before so knew what to expect. The decor is a bit tired but the breakfasts are good and the beds were comfy.

Good stay

It was clean but could use a refresh. Reataurant was excellent!

Very nice spacious room. Lovely breakfast with a lot of selection.

Comfortable bed good shower Parking near room. Good breakfast included. Gardens need maintenance

Was a comfortable stay good bed and shower. Excellent breakfast/good choice.included in stay.

It was lovely to be recognized and welcomed by the breakfast attendant when I went in for breakfast on my first morning. She remembered me from my previous visit.

Good location. Gluten free options were available

Sure Stay Carnarvon by Best Western is a good hotel. The hotel is dated, but the rooms are spacious and kept clean, as is the outdoor pool area. The complimentary breakfast is a nice addition to any stay. The staff are friendly and attentive. Sails Restaurant is one of the best restaurants in Carnarvon for dinner. Excellent meals.

The staff were really friendly and helpful. Although the buildings are old it was clean and neat. Very convenient to have the restaurant so you don’t have to travel for dinner. I enjoyed my stay.

Friendly staff and great food

Good location 😁

Handy location near the river

Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip

Clean, comfortable and affordable accommodation.

Room is big and pleasant surrounding.

Nice stay but the water pressure in the shower is bad…