AVOID AVOID AVOID!!! That was the worst hotel experience of my life. The only reason I am giving it two stars is because of the outdoor pool, water slides, and the entertainment staff. The food looked good, but the hygiene was disgusting. The plates and cutlery were dirty, and I felt like throwing up several times. I didn’t even want to imagine what was happening in the kitchen; otherwise, I would have gone hungry for a week. There were insects everywhere throughout the hotel, especially large cockroaches. The staff were also rude… On the first day, they put us in a room that was smelly, dirty, and looked like a dungeon. It was definitely not suitable for children. Thankfully, they moved us to a different room the next day. Avoid Room 506, and avoid this hotel altogether. This experience has made me not want to return to Tunisia.

Staff were really helpful and friendly. Entertainment Team were great for children and adults. Good choice of food and drink (bottled water available all the time) Indoor pool Good Wifi Couldn't take towels out of your room.

Overall ok hotel, staff is polite and friendly. Like in all over Tunisia you just need to watch what you pay for. For example I wanted to use a Turkish steam bath and was told 80 dirham. After confronting the guy he agreed to 40. Doesn’t makes sense to me. Set up a standard price and don’t overcharge tourists. Food was very bad, the people the way they were eating just bad man, mess everywhere shocking.

This is definitely not a 4 star hotel, it's a 2 in all honesty. The staff in the main are rude and exceptionally unhelpful, especially the hotel reception staff. The pool/ entertainment team are over bearing and wont leave you alone. They just sit with you and your family and drink beer and smoke cigarettes. The rooms if updated and cleaned would be nice. However, they are neither leaving you with a tatty room. The pool bar serves drinks that are supposed to be alcohol but are just syrup. You can of course pay for premium drinks at £4 a go. If breakfast is your thing avoid. The food at breakfast was exactly the same every day and was horrendous. The lunches and evening meals were better, but they serve you the food, a bit like I imagine a prison canteen to do. Without doubt the shining light of the hotel is the beach bar, food and service is amazing. You have to pay as not included in the all inclusive. But definitely worth the money. The waterside are only open for certain sections of the day, meaning when they do open, they are very busy, and not always supervised, with kids just throwing themselves down one after another, not safe.