The gym needs to be repaired. The breakfast could have more variations. Some staff is friendly and very helpful. Big apartment with a nice balcony, equipped with almost everything you need at the open kitchen.

Good place to stay in Santiago, quiet neighborhood, walking distance to restaurants, grocery stores, metro station, shopping centers, banks. Clean service everyday and breakfast included. Highly recommended.

Good breakfast and spacious room. Very good location and friendly staff.

Christina at front desk knows English that really help. The room is clean and have clean towels everyday. Just the breakfast are a bit short. Same thing everyday. No fresh coffees, instant coffee package without milk, sandwiches without butter.

Full breakfast was promised but continental was provided with same ham and cheese for ten days of my stay at this hotel. Full gym was promised but gym was dirty and unusable. It is time to provide new bath room towels. Bathroom towels were worn out and dirty. I have booked this place month in advance but when I arrived service desk do not have my information and I waited in the dirty waiting area for half an hour after 5 pm to get room. When I got room it was two single bed and I requested double bed. After one day after I complained they arraigned to double bed. It was nightmare for me to stay in this hotel stay and I never advise anybody.

I liked the cleaning ladies and reception ladies customer service. I didn't like the size of the room and bathroom too small, the lights of the corridor were flickering all the time. the pool didn't have any chairs or towels and it was freezing water. but the worse was the parking, it was very dark and you have to wait until the receptionist decides to look at the monitor and see you waiting there to open the garage door, it was not automatic the same to get in you have to get out of the car and ring a bell to talk with the receptionist to ask to open the garage door. I will not use this place again.

Bland

Remember you are in a walking distance from everything important especially if you are on business. Costanera center provides ironing and laundry services, an exchange service and so much more. Unfortunately the hotel name is misleading, you do not know in advance this is an apart hotel. you should demand from the owners to declare it as an apart-hotel on its title. If you do not MUST, DO NOT PAY FOR ITS BREAKFAST, it is not worth the money. This hotel has basic necessities kitchen so just buy yourself your preferred breakfast and hold it in the fridge, you can also use the electrical stove and much more.

Decent apart hotel from an overall perspective. Room was a little dusty and A/C (heater) was too small for the room. Fitness facility is in terrible condition. I also found out the Hotel does not have a single Iron for clothing. Lots of room for improvements.

Stay was ok. There is a mix of apartments with hotel rooms. Not my style.

Great location with access to many restaurants, shopping and transportation.

Great location but lots of early morning street noise

Providencia a great location; cafes, shops, public transportation (metro) close by. WIFI connection could be stronger; Only instant coffee in the breakfast basket. With a full kitchen, would have preferred the real thing! Friendly staff. Very pleasant overall. Would stay again

No one alert us about the parking conditions (not even Expedia), so when we arrived to Santiago, we didn’t have the parking lot assigned and we had to move to another place and pay for it. The WiFi do sucks: after two days mal functioning and because all the complaints the concierge sent someone to the room. Also, the building has not sound proof system, so you will hear everything from the outside. I have to make an exception on the clean condition of the room.

This was my third visit to the RQ Providencia Suites in Santiago Chile. It is located in the Providencia neighborhood, within steps of the Los Leones metro stop. This means that you can easily get anywhere in Santiago in a few minutes using the metro. The neighborhood is nice with plenty of shops and convenience stores nearby. The hotel staff is super attentive and the rooms are very nice and clean. The combination of cost, location and service makes this, to me, an unbeatable proposition in Santiago de Chile. I would recommend it to friends and I will certainly return to this hotel if I get the chance.

Love the place. It is near restaurants, shopping, and anything you might want.

great imagination the way the room was done. Whatever a person needs it was there. I like the way the electrical system work in the room. You must leave your room's key in a especial place and.when you leave the room you must take the key with you and the lights are turned off. fantastic no waste of electricity there. The staff was good, specially Prescila who was very helpful.

fantastic hotel with modern décor a short distance to central plaza; helpful staff and breakfast that includes bacon and eggs (reare for Argentina). Good value.

More like apartment. A little noisy. Hard to access. The taxi had a hard time finding it.................,...................,..................

Great having air conditioning in a middle of summer. Tidy apartment style room. Easy access to local shops and transport. Staff only speak Spanish but we're still easy to communicate with. Complimentary breakfast was wonderful and of high quality.