I booked and checked in online and I advised my arrival would be around 9:30 pm
When I arrived, the woman at the desk couldn't find my reservation but gave me room keys anyways. I went up to room 228(was supposed to be a king bed) tried my key but it wouldn't work. I went back down to the desk and the woman just handed me new keys and said sorry. I went back to room 228 and I walked in and people were in the room! I ran out of there so uncomfortable and AGAIN went downstairs. The woman didnt have much to say after I told her I walked in on strangers and she then handed me another room key and I then went into the room cautiously. At that point I should've gone home but I was exhausted so I stayed. Also the woman put me into a 2 queen bed room instead of the suite I paid for. I really need La Quinta to make this right. This was a HORRIBLE/EMBARRASSING experience!