Grand Hotel Mattei

Explore Grand Hotel Mattei
8.8
Very Good
From 550 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.2

Service and Facilites

9.0

Traveler Reviews Grand Hotel Mattei

Number of reviews per page
20
40
Top reviews
Sonia
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only food for me is no healthy
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, great breakfast
Evonne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious and clean. The staff was extremely helpful and polite. It was a great stay for weary travelers.
Jack
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pretty poor service-there was a business conference on when we arrived-so no restaurant or cafe and no bar available. The restaurant wasn’t available until 7pm and the bar 5pm. Waited 40 mins after ordering our food and when we complained we were told they had a large bus party in the restaurant. The obvious conclusion from that was the coach party took priority even though we were in the restaurant before them. We had only ordered pizza and french fries. The room was ok but the hotel is situated outside of the town so nowhere to go unless you walk. It is a very long walk to get anywhere/wouldn’t stay again-we only stayed as we were going on a cruise nearby
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Sheila E
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is in the middle of nowhere in Ravenna. There are very few restaurants that are in walking distance. There was dental floss on the floor behind the sink area. We stayed 2 nights and the whole time was not removed. There was no tea or coffee making facilities in the room. I think this hotel needs to do a lot of upgrades since there will be a lot more cruise passengers coming through in the future.
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Andres
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is ok but nothing fancy or modern. The entire building needs attention, walls are dirty with scratches or partially painted. The shower has multiple sports with mold around the silicone or tile joints. TVs are very small. Breakfast was ok but not the best pastry. Parking is available at not cost If going to the cruise terminal there is a shuttle service for $15 euros per person.
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Jeanette
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Not in walking distance to Ravenna. No tea or coffee making facilities in the room. When we arrived we were told the restaurant had no spots left for dinner and we were not offered any alternatives The hotel purports to be environmentally friendly but the room only had plastic drinking cups. Very disappointing. Breakfast was delicious, plentiful and complimentary cafe latte. Despite the delicious breakfast I would NOT recommend this hotel
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michele
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was great
Cynthia
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff
Ernesto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good breakfast
Diane
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It was convenient, quiet, catolic church next to it. Superior bar service and good food overall. Staff helpful at front desk also. Good shuttle service to cruiseport.
Sonya
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great breakfast
Henry
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

On the plus side, the breakfast was reasonably good and the beds were comfortable. The staff were polite and spoke good English. Unfortunately, the bathroom was dirty (black mould on the sealant in the shower), the AC in the room was not functional, and the hotel was incredibly noisy (there was a conference that went on in the lobby until midnight with blasting bass music like a disco, and the participants continued the party outside the hotel until 4am). The last part in particular was quite unacceptable but the hotel sadly offered no compensation for the situation. I was also not offered any Expedia benefits upon arrival, and the staff did not seem aware of them when asked. Note to potential guests that this is a long way from Ravenna, advise only staying if you plan to travel exclusively by car.
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Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Every thing was very nice, it was a little away from things. But there was a shuttle to the port, never had to worry about anything. We would definitely use them again!
vanessa
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Terrible hotel in the middle of nowhere. Stayed before our cruise, nothing to do or eat around the hotel. My first room was really small and the AC was broken, the second room the AC was working but it was as small as the first one. Two twin beds!! Do not recommend if you don’t have a car!
Franklin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very good
shannon
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Property was clean and staff were friendly. The restaurant was very good.
Laurie
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A little out of the way but a beautiful clean hotel. Bar/restaurant were pricy (€5 soft drink) in relation to the price of a room. Can be walked but more likely you will want a taxi to get back to town.
Aleta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Was very clean. Staff was friendly had complementary breakfast every morning and options to dine in.
Jameka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nothing nearby in walking distance and food options were limited outside of the breakfast buffet
Number of reviews per page
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