We had quite a pleasant stay here for 5 nights. Located in a quiet area, the hotel has 2 buildings, main and annex. Reception is located in the main building, meanwhile the annex is just around 3 or 4 buildings apart. There is a small japanese restaurant next to annex. There are several konbinis nearby. Nearest subway station is Kayabacho and there is an elevator on exit 4a (around 2-3 minutes walk from hotel). Easy checked-in and checked-out process. Staff were also nice and friendly, some can communicated very well in English. They even let us checked-in early (when we arrived around 2pm) which we really appreciated. We stayed in annex and the room was exactly like in the pictures and small (like most hotel rooms in Tokyo). Mattress was quite nice but sadly the pillow was very flat. Amenities and pyjamas are available to take at both buildings. Room was cleaned every 3 days but new towels were provided every day. Tokyo Station is also located not too far away, you can just either take a subway or a taxi (if you have a lot of luggage). For those who use limousine bus to/from airport, T-CAT is also conveniently located, either by a taxi or by walking.