The room was clean and well decorated but let down by not having a refrigerator and air conditioning as it was stifling hot all night so was difficult to sleep even with the windows open which were only open by a few centimetres. The restaurant was the biggest let down in the pub. I was shown to my table in the conservatory by the girl working at the bar who was very helpful. The first thing I noticed was the huge amount of dead house glass and blue bottles laying on the window sill next to my table. The worst bit was that one of these large house glass was laying upside down dead on my fork. I mentioned this to the girl serving me who applogised and took my cutlery set away in my napkin which left me the set opposite me. The menu I found was very limited to choice For the main meal which I chose a pasta dish with a creamy sauce and spinach which I added chicken to it. The pasta can be only described as bland at best there was practically no flavour to it and the added chicken which was in cubed shape looked like it was originally frozen reformed and had zero flavour to it. To make up for my disappointment I decided I’d see what was on the dessert

Hotel abit tired. Could do with a make over . Beds very hard. Rooms need re doing. Very dated. Staff fantastic tho I will say that .

The room was clean and tidy . I was very unhappy with our experience in the spa pool . Ladies changing facilities dirty with bins overflowing Men’s shower had razor on floor which my husband caught with his foot Tons we couldn’t swim as too busy but the 4 youths pushed passed us went through the gym and entered the pool that way . When we informed reception. She said she would call someone but no one came I would not book this hotel again if the pool was required

Clean large room with comfy bed and bedding. Good tea and Coffee facilities, exceptional shower - this was very welcome. The Spa was great, had a lovely Elemis Facial/ Sadly the food was not great, the Belly Pork and mustard mash for my evening meal was very very dry, tough and very chewy. The restaurant area looks like it might be having a upgrade, perhaps better to try once upgraded. Breakfast was served in the room and was very good, although I did receive the incorrect cereal, but did not complain as was in a rush. I would definitely stay there again, but probably on a bed & breakfast basis rather than half board.

Poor venue very dated.

1 bath towel, 1 hand towel, 1 small bottle of water and 1 biscuit between 2 people. You cannot use the facilities on the day of checkin until after 3pm unless you pay extra. Prices have increased yet you get less for your money.

Great hotel

We stayed one night in an executive room. The room was spacious, clean and had a coffee machine. The decor was modern and the bathroom was very stylish too. The bed was a bit firm and the doors in the corridor could be a bit quieter. There was plenty of parking and the breakfast was good too. Staff were very nice and friendly.

The pool and hot tub were always full couldn’t go in as to many people there are no shops around the area and none in the hotel not even a vending machine the food if pricey with my meal I got 1 chicken breast 3 wedges and a little bit of coleslaw deffo not worth what you pay but you have to have food there as there’s no shops or any restaurants near by it’s out the way and quiet but it’s definitely not for us

Having stayed here some 8/10 years ago I was really looking forward to my return visit. Whilst it’s still a nice hotel, it’s starting to look very tired. Food choice was average, food was average! Room was nice (ish) clean and the best shower pressure know to man. Nice hotel but not uprooting any trees!

Thoroughly enjoyed our night. Staff was very accommodating.Wish I could stay longer.

Only stayed one night. Room was comfortable and clean. We had a drink in the bar which had a nice seating area. No complaints. Good value for money.

A good location just off the M42 and M6 Toll. Lots of parking and easy access. Friendly welcome for a non-golfer.The hotel is well-equipped as a golf hotel. Biscuits in the room and toileteries provided. The rooms could do with a refresh and some maintenance but great value for a stopover.

Short stay but very happy woth the service. Rooms need a little modernising however.

Nice place

Room was in a reasonable condition however there appeared to be dust on the wall and what looked like a blood stain on the side of the one bedframe which let it down. Staff where approachable but when asked for for milk for the room sent me to the bar and then back to the reception.

Was looking forward to staying here but left massively underwhelmed. Average but dated rooms, generally clean (apart from shower area that had soap scum/mould) but poorly maintained. Two lamps and a ceiling fan that didn't work - why not just remove them? Also wanted to order room service but was told I had to walk down and order/pay - frustrating after a long work day. Then get downstairs and told I need to pay a tray charge of £6 to have it brought up even though I had to come down 🙄 then got back to the room and opened the pizza and it was burnt and not nice. A real shame as it has great potential. I won't be returning.

Clean, welcoming. Comfortable bed and a great breakfast

Great location for our needs, our room was pleasant with AC working on one of the hottest days, our other room it didn’t work and it seems there are not many rooms with AC, the upgraded rooms and suites actually don’t have AC at all. Staff friendly and good parking for the cars

The room and front of house staff were faultless. Facilities (pool) and the room just what we were looking for. However really wish we hadn't eaten in the restaurant. We waited an hour for our food. With a very hungry 8 year old, which was far from ideal to be honest. We sat down at 6.45pm and food arrived at 7.45pm! The breakfast was lovely, and lots of choice. From yoghurt to fruit, cooked breakfast to pastries. Overall lovely stay just not very impressed with the restaurant wait times, could definitely be improved.