DoubleTree by Hilton Cluj - City Plaza

Explore DoubleTree by Hilton Cluj - City Plaza
9.0
Exceptional
From 208 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.2

Service and Facilites

9.2

Traveler Reviews DoubleTree by Hilton Cluj - City Plaza

Number of reviews per page
20
40
Top reviews
Francois
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good breakfast, staff is wonderful polite willing to help, love this hotel
merlin
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

fantastic stay , the staff are very friendly and welcoming, highly recommend.
Zakaria
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is located in the heart of the old town, walking distance to most of good attractions in Cluj. Breakfast was decent, but seen much better! The staff are super nice, all of them speaks and treat with respect. The facility is clearly old, slow elevators, etc. The other issue is that during the booking their preferred currency is Euro, at the check-in time they will charge you with RON with a very bad FX rate. If I visit Cluj again 100% I'll stay there, but I'll take the stay cost in cash and avoid the bad FX transaction!
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Edith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel - friendly staff, clean rooms & perfect location :) Definitely will consider it for our next trip to Cluj!
Eugen
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Not so clean, towels not changed
Carmen
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I was pleasantly surprised. The hotel was clean, everyone was nice and pleasant. The breakfast was good, with many options, and the food seemed very fresh. The restaurant was clean, and the low calm music provided a relaxing environment.
Siarah
icon-with Friends
with Friends
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Not a 5 star hotel - TV wasn’t even a smart tv. Looked tired, is in need of desperate re-decor
Dan
icon-with Friends
with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good value clean and fresh property with good pool and amenities. Friendly helpful staff. No complaints
Joe
icon-
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Management was excellent. Best location in the city. The whole staff is friendly. The room is beautiful really this is the nicest place to stay in the entire city. Thank you for everything.
Gabriela
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Wonderful property and location. Close to everything! We will return!!
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Close the window for the AC to work.
Vijay
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Right on the edge of old town
Verified traveler
icon-
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

I was greeted with a warm and friendly front desk! They were accommodating, cordial, and kind. The room was quiet and comforting. I showed up during the rain and left with the sun shining brightly all over Cluj-Napoca!
Pernille
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

My family stayed here and found the experience overall very good and reported no problems or concerns. We would like to choose this hotel again for our next visit.
Alina
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Nice amenities and nice staff
David
icon-Business
Business
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.
ROSE MARY
icon-with Partner
with Partner
8.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.
Dumitru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great hotel. We stay there every time we visit family in Cluj.
Gigi
icon-with Partner
with Partner
4.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.
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Claudia
icon-with Partner
with Partner
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

We had an excellent time in Cluj! The hotel is superb! I highly recommend
Number of reviews per page
20
40