Massimo Plaza Hotel

Explore Massimo Plaza Hotel
9.0
Exceptional
From 361 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.4

Service and Facilites

9.4

Traveler Reviews Massimo Plaza Hotel

Number of reviews per page
20
40
Top reviews
Heather
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast, fantastic location, helpful staff and very comfortable room. Although the hotel was in the heart of the tourist district, directly across the piazza from the magnificent Teatro Massimo, it was surprisingly quiet in my room. Standing on my balcony, I could immerse myself in vibrant Palermo street life, but closing the curtains, I was in a quiet, serene and private environment. And the air conditioning was a godsend during the 40° C heatwave!
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Ruidong
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is superb! The staff is very friendly - they come down stairs to help bring your luggage up or down to the front door. The breakfast is wonderful and rich in varieties. The room is very clean. The hotel location is so good that you can walk in the old town to almost every where! Enjoyed my stay so much!
ANTHONY
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay in the middle of the action. Everything close by. Very helpful staff, lovely breakfast. Good size rooms. Would highly recommend
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All great! Excellent stay.
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful! Helpful and friendly staff, great location!
Robert
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel is in a great location. The directions for how to drive to it could perhaps be clarified a bit, with some more specificity on where to arrive close to the hotel. The staff were fantastic. Friendly and extremely helpful. Excellent breakfast, and we were able to party in the lounge with our friends (traveling companions). A truly delightful hotel in a bustling part of town!
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domenick
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10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel. They have a great morning breakfast. They are very close to taxis and a happening tourist spot. The people are very nice and very helpful with day to day stays
Ilshat
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great service, clear room and hot location.
fabrizio
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Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Perfetto
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Yes the balcony window was divine with a view of the Massimo theater and parking was secure
Lon
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.
susan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Shower did not drain. Dirty shower doors and well. Dirty floor. Carpet is very dirty and faded. Musty and damp. Hard bed. No elevator.
Christine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The hotel staff were fabulous. Very friendly and helpful. Our room looked out to Massimo Teatro, which was beautiful. It's a very lively area.I was traveling with a friend and requested twin beds. The beds were a little stiff for my liking. Even though our room faced the main drag, once we closed our balcony door, the room was quiet. I would definitely go back to this hotel.
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Nicola
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Friendly & helpful staff. Great location with easy access to bars, shops, restaurants & attractions. I would happily stay here again. The decor was a bit dated but property was clean.
Sheila
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Stairs from street to hotel which is on first floor could be a problem. Breakfast good but not enough coffee and not enough table space or plates. Staff friendly and helpful. Probably not families with young children.
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Perfect location!! Close to everything. Staff is so helpful and nice. I would highly recommend this property
Bernard
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This is a great place with good location. The only problem is the entrance to the hotel you have to go up a flight of stairs. Also this place is a little limited when it comes to facilities.
Hampus
icon-with Partner
with Partner
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Placeringen av hotellet kan inte ligga bättre. När till allt att se.
Dai
4.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Good location unfortunately my room was next to the reception client was in and out even in the middle of the night I can hear them.
Mirna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great place clean nice location perfect I highly recommend it
Number of reviews per page
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40