Best Western Plus South Edmonton Inn & Suites

Explore Best Western Plus South Edmonton Inn & Suites
8.6
Very Good
From 1,087 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Best Western Plus South Edmonton Inn & Suites

Number of reviews per page
20
40
Top reviews
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service, hotel being renovated, so got a good deal. Hubby used the gym, breakfast was hotel breakfast, but had gluten free bread & dedicated toaster and very helpful person Anu.
Iryna
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing front desk team. Nice and clean room, perfect stay overall
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Smaller parking lot for the amount of rooms offered. Noticed a few ants in our room on the second floor. Wallpaper in hallways peeling up (currently under construction) Breakfast menu only offered to higher valued/more expensive rooms. Room overall was very clean.
Roland
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was quiet, clean and comfortable. The staff members we dealt with were very friendly and helpful.
Craig
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good clean room, great staff and comfortable bed
Phil
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was impressed overall with this property. I was very disappointed that at every turn there was a prompt for me to provide a tip to the staff, even after checking out when being asked to provide a review. If their staff needs the tip to supplement their income that is on the hotel chain to pay them adequately, not on the guest. A tip for going above and beyond is one thing, but them leaving a manufactured business card in the room asking us to use the QR code to tip the housekeeping staff is offensive.
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Andy
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is a construction zone with many things out of order
Shelly
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always pleased with our stays.
Desiree
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Judy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good overall. Currently working on renovations so a bit of disruption but no problem for guests. Room was great. Breakfast was very good. Another family member stayed there as well, we checked in at the same time, bit of an issue with his reservation. The young lady working the front desk went above and beyond to assist. Excellent service. Polite, courteous, knowledgeable, helpful. Not sure of her name but she was great 👍
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Carol
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff helpful and called up to let me know I'd forgotten my water bottle at the check-in desk. Room was clean and quiet.
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice pool and water slide. Great staff.
Earl
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff are great especially in the breakfast area
Christine
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Booked this stay through Hotels.com expecting queen beds as advertised, but the beds in our room were noticeably smaller and felt like full/double size. When we raised this with the hotel, we were told all beds were the same and that we would have to pay extra to upgrade, even though we had already booked based on the listing. There were also several issues with the room itself. The shower pressure was very weak due to a faulty diverter, and the carpet did not appear clean. Overall, this was disappointing because the room did not match the expectations set by the listing, and there was little effort to resolve the concerns during our stay. I would recommend confirming bed sizes directly with the hotel before booking.
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Karen
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Joey
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice
Kerrie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No complaints. Under Reno’s so that was a bit of an eye sore. Breakfast was fantastic.
Emil
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was alright
Michelle
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, friendly staff. Nice bed
Nicole
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The front desk staff was amazing. Friendly, accommodating, made us feel comfortable. He spoke perfect English. Coffee/cappuccino/latte machine and water cooler in the lobby are much appreciated. Very basic breakfast, it’s okay. Spacious rooms.
Number of reviews per page
20
40