Very clean, modern and comfortable. Great pool with sauna, steam room and ice bath. Food is good in restaurant and Starbucks is great

The room was cleaned with modern furniture, spacious, the spa had a spacious jacuzzi and a lovely swimming pool as well as sauna and steam room. The staff were friendly and helpful.

.........................

Clean room, very comfortable bed, nice A/C, good nights sleep.

L

Lovely hotel, staff friendly and helpful. We used the pool and it was great, bedroom was refurbished clean and comfy beds. The breakfast was disappointing, they stopped serving at 9am, we arrived down to breakfast at 8.30am 2 adults and 2 9 year olds. We all wanted a full English breakfast but when we asked of the eggs, mushrooms and bacon were bring filled up as they were pretty much empty....we was told no because it was the end of service....there was still 30 mins to go. Plenty of other people coming in for breakfast and we had paid for something we couldn't have.

Booked because there is a pool and my wife wanted to use this for exercise before breakfast and a long drive home. Told not to take towels from the room for the pool when we checked in as there are towels provided for that in the pool/gym. When going to the pool in the morning, -No towels in the pool so, we were told to go and get towels from our room. I asked if one of the three people on the desk could get some from house keeping to save us the 5 minutes running up to the room and back (lift slow and quite busy on a sunday morning understandably room was the other end of the building). Told no and they don't have any towels left in the at all. Surprised that between 3 personnel on a reception desk not one had the ability to grab a couple of towels for a customer. Bed good, room good, and clean/modern hotel though. With towels at the pool would be even better.

We stayed at the renovated new part of the Hotel. Nice upgrade, filtered water, coffee machine in the Club room. Enjoyed our stay.

I’m sure I’ve already done this…

I’ve never thought that they live up to expectations and this hotel wasn’t an exception to the rule, but nothing seriously wrong with the place either. The room was clean and tidy, especially the bathroom. I didn’t have a particularly comfortable sleep so the mattress is probably a little worse for wear and is being masked with a topper. I can’t say I was thrilled with the sight of stagnant water, rubbish and a ten foot high wall as I opened the blinds. The check in scenario left me a bit baffled, there’s 2/3 staff walking you through the process step by step but won’t actually speed up the whole process by doing it for you. After a long day travelling the last thing you (or certainly I) want to be doing is negotiating the check in machine, nothing good about it for me.

Hotel is undergoing renovations so plenty of machinery and workmen. On arrival, advised children cannot use pool as not in kids hour. Whole point of booking this hotel over many others was the pool amenity. This was not clear on booking and even if booking via 3rd party (expedia), it should be accurate for decision making purposes. Staff didn’t want to know. Hotel room lovely, seems recently renovated. Although view poor, a brick wall!

Very nice, clean and safe

I had a gteat 3 nights here. Only thing i sau is the menu could have more choice

Not a great hotel, construction work going on so entrance and things covered by scaffolding. No real check in so no information when checking in, wouldnt recommend, we left a night early because of the uncomfortable beds.

Facilities very good and rooms modern and clean - bed & pillows extremely comfortable. Staff friendly and helpful. Due to the gym being busy parking can be difficult at times and there is a lot of construction work ongoing.

Really helpful staff, rooms immaculate, on site gym brilliant. Food wasnt great unfortunately, 1.5hour wait for wrong food to arrive, however the stsff dealt with the situation really well, csnt fault them. Maybe the food issue was isolated to me. Generally village hotels are really good. Ill stay again for sure

We enjoyed the stay. I chose for air conditioning facility, so it was fantastic and enjoyed World cup with the pub. The food was tasty. Enjoyed Gym and swimming pool. We wanted to have a refrigerator in our room.

NA

Our room was clean and comfortable. However 3 hangers was not really enough! Bathroom very modern but didnt have any "extras" like body lotion, tissues or cotton pads. We stayed 2 nights and our room was not cleaned or made up. We had to go looking for cleaner to get fresh towels. I found the decor in hotel very austere. Long hallways to rooms with not even a picture on walls! It just felt bland and corporate! The "pub" was nice but didnt seem to be for hotel guests. More a nice facility for locals. Likewise the swimming pool was packed with locals, both days I went there was only 1 single lane open for swimmers. The rest was for swimming lessons and family runtime. So not a relaxing facility by any means. I attended a wedding and was shocked that the outside seating area (doors.from wedding venue opened onto it) had certainly not been cleaned from a probable function the day before. Cigarette butt's littered the whole area and it was very dirty. The poor brides dress was getting filthy just walking around. Breakfast was okay. Basic with not much choice if you didnt want a full English.

The hotel I spotless throughout and has a modern vibe to it. Starbucks and a bar/restaurant onsite mean you can always grab something to eat or a drink. Our room was new and very modern with a trendy vive. Bathroom was spotless had everything we needed. The TV was massive and you should be able to Chromecast to it although it didn't work for me. I would definitely stay there again