Effortless. Very good free breakfast. Free parking option. Excellent customer service staff.

Molto comodo e funzionale. Pulizia eccellente e personale disponibile

Very quiet

Industrial area.

Internet wouldn’t work in the room Cleaning supplies too too fragrant in halls

Lovely clean place friendly and helpful staff comfortable stay

Room was clean, larger than expected and quiet. The staff is terrific! Kind and accommodating. The breakfast was also perfect as there were options for everyone. I would certainly recommendn and look forward to staying again.

The staff were very friendly. And seem happy to help. The room I stayed in seemed to be very nice, clean and fresh.

The hotel was excellent. Location poor for usas we travelled by train and wantked to visit the old city. But the hotel staff arranged taxis for us.

Nice staff. Clean and safe place. Breakfast very good and really good cappuccino. I really recommend

The place could stand better upkeep. The personnel is absolutely fantastic

Staff very pleasant and helpful. Very modern design… concrete floor makes it quite noisy.

Clean and quiet

Great choice if you are traveling in Italy. Great breakfast and friendly staff!

Very COVID friendly

Hotel is new, breakfast is great and the bed is comfortable. The position is not at best as area but convenient for parking.

have not breakfast and we have to pay!The family room was big but with NO FUNCTION DESIGN! Toilet has just a glass wall and all smell you have in room. The shower is part of your living room and the water is running out of the shower cabin because the sink is full of maybe hairs..In the shower there is no where to put the towel! Floor was dirty. Wall needs to be paint. Bedside tables was useless on the floor! The wardrobe is difficult to find as it appears as a wall. There was a great breakfast with plenty of various cakes and one plate with a fresh cheese and tomato....No Italians will appreciate it.

Lovely hotel with excellent facilities, very sweet staff and an exceptional breakfast. Hotel is very close (walkable - 15 minutes) to Chieti Scalo rail station if you are not driving - if you are driving parking is free outside the hotel. Having stayed a few times previously - on this occasion the only reason I have not awarded the room five stars for comfort is that the bed was the ‘hardest” mattress I have ever ever slept on - don’t recall the beds being as uncomfortable as this. I really don’t mind a firm mattress but this is a bit like lying on a concrete floor. I would really urge Best Western to look at alternatives mattress options. However I love this hotel and would still return. It’s not in the most upmarket of areas but it’s still lovely. There is also an Ikea very nearby for a bit of familiarity and the vast Megalo shopping mall is walkable in 20 minutes. For information the Avis/Budget car hire agency nearby are simply the most trustworthy car rental I have come across in Italy. If you are coming to Chieti from Rome there are buses almost every hour from Rome and back - much quicker than the train and cheaper.

Very good hotel and staff. A little out of the main part of the town, but that was ok as we were using it as a base for touring the area. Restaurant next door very family focussed so definitely not good for a quiet meal!

Reception/ bar looks a little disorganised Bedrooms need to be more cozy, maybe a rug next to the bed to get up and warmer bed covers Best staff, very friendly and helpful