Overall Ratings & Reviews Embassy Suites by Hilton Birmingham Hoover

We were in Hoover for a baseball tournament. The hotel was packed with baseball families, and the staff handled the large numbers very well. The breakfast was great and so was the evening complementary drink time. We would certainly stay again. Great location for what we were in town for.

Baseball trip close to the Met, staff is always super helpful and accommodating

The security is lacking. People coming off the streets using facilities. Pool was over crowed each night. Children running halls loud each night even after quiet hours. Took hours to exchange towels. To get toilet paper etc.

The staff were friendly & so helpful!!! The lady who checked me in made it possible for me to check in early…so that I could get to the baseball tournament on time. So kind!

Friendly staff, nice amenities. I would stay here again if I'm ever back in town.

Great service

Great location and clean property

It was okay

Would come back to this hotel, easy to get in and out of and close to The Hoover Met and dining.

Hotel was dirty, falling apart. Rooms were dirty, falling apart and smelled bad.

Stayed for one on a business trip. Very pleasant and comfortable stay.

Everyone is always NICE

It was a pleasant place to stay while on a golfing trip.

Clean, onsite restaurant and happy hour

Just as it should be

Great stay

Pool was down, all elevators except for 1 was down, customer service at front desk in the a.m. (audit shift)was completely horrible. The room next to me had many kids and they were very noisy I only got 3 hours of sleep.

We book here twice a year and look forward to our stay. The staff here are the nicest, friendliest , most professional people we have ever come across. The Staff is the biggest reason we stay at this hotel. The rooms are great, the food is excellent, you won’t find a better stay than this Embassy in Hoover Alabama.

The indoor fitness facility was very nice clean and ample. We were disappointed that the indoor pool was closed for the duration of our stay.

The property was clean and well maintained and my stay was enjoyable but the only drawback was the breakfast. This was my second time staying at this property and even though I wasn’t satisfied the first time, I decided to give them another chance but once again, I was not impressed. The options were limited, especially the breakfast meats (not everyone eats pork) and the quality of the food was not at all what I expect from an Embassy Suite.