Room we were in only accessed by stairs but we managed. There are other rooms with easier access if required. The staff are always lovely and helpful. The views from the lounge and dining room onto the water feature are beautiful. We have stayed a few times when travelling north or south.

Great staff, food was excellent as always and very comparable room for 1 night.

Nothing

I have used this hotel four times this last year as a stopover for trips from south Devon to Scotland and overall have been pleased with the facilities and service provided. Meals have been excellent and the rooms comfortable and clean. My only concern has been with the service in the dining room: the staff are all delightfully friendly and welcoming but on each of my visits service has been very slow - it took 40 minutes last night for drinks we’d ordered to arrive and our meals a further 10. We weren’t the only ones waiting far too long. I’m sure some training or perhaps a shake up of procedures in the kitchen itself might help. Having driven over 350 miles yesterday I didn’t appreciate being kept waiting so long for my dinner!

GREAT COMFORTABLE SERVICE AND FACILITIES

Very good thank you

Great staff. Easy check in.

Great stop if travelling through

Breakfast was excellent and the staff very friendly.

Meals and breakfast very good

We have stayed before and the hotel was excellent but thos trip breakfast took over an hour and in the end we had to leave before the cooked breakfast arrived. Not ideal.

Goods accommodation and staff

Staff were lovely. Hitel nice and clean. Frw stray hairs in bathroom, but no trouble to clean up. Breakfast was fresh, pletniful and good choice. Shame i didnt get to choose where yo sit, maybe I should have asked. Sat next to a man with zero table manners. Not the hotels fault

There was scaffolding outside our bedroom window which nobody at reception told us about. It ruined our view and ruined our stay mainly because of incompetent staff in the restaurant or kitchen

All staff we came across were very pleasant, helpful and polite. We would recommend staying here.

Very relaxed atmosphere and staff always polite and helpful - brilliant location for an overnight stay being actually on the motorway but once at the hotel you wouldn’t know it.

You couldn’t ask for a warmer or friendlier welcome. The food and the service in the restaurant were excellent. The bar was very well stocked with locally brewed beer on draught. Room was spotless with a very comfortable bed.

All good as before. Friendly helpful staff, comfy enough room. Super convenient location and great farm shop.

Stayed several times. Would prefer better lock - extra chain lock on the bedroom door as anyone with a key card could enter. Also wasn't told to register my card upon check in. It is new so didn't know. If I get a fine I have to call the hotel but seems unnecessary way of doing things. Just let people know. Otherwise v nice stay

Everything was great except they didn’t enter my registration and got fined £60. Make sure you do it and don’t rely on the hotel to do it for you. It was a daft error on my part and will be using this review to assist others.