Club Wyndham Great Smokies Lodge

Explore Club Wyndham Great Smokies Lodge
8.8
Very Good
From 217 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.8

Service and Facilites

8.8

Traveler Reviews Club Wyndham Great Smokies Lodge

Number of reviews per page
20
40
Top reviews
Daliris
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was amazing, clean and comfortable. I really recommend this beautiful place because they have some near attractions to do with your family and specially if you have kids.
Joy
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We love everything about this resort. Having the water park close was an added bonus.
Samuel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

It was good
Mike
icon-with Children
with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

A great property. On this week the Outdoor Water Park was closed but we were allowed free access and shuttled to the Soaky Mountain Park across the road. My only complaint and it's a small point but in order to get or use wifi, I had to go to the lobby of Unit 7 (all week) ....
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We absolutely loved our stay . Plenty to do to keep you and your family busy. We loved our condo as well and will be back.
Angela
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Wonderful stay! We will return!
Tony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Very clean hotel, good location.
Fernando
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Good area to stay.
Verified traveler
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

This is our second year staying here. Rooms are nice, clean, comfortable and it has a washer and dryer. Check in was easy.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Unfortunately, we booked the stay for a special birthday getaway for our daughter, but they were overbooked and moved us to another hotel several miles away. Based on our conversations with both front desks, it sounded like this was a regular occurrence.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The room and property was beautiful! I was very comfortable, too. There was plenty of great activity for the family to do.
susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The room was excellent, and bed very comfortable. The constant from the staff trying to get us to buy into the Wyndham was very annoying. We just wanted a few days away and they kept trying to get us to hear their sales pitch.
Andrea
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Absolutely TERRIBLE experience. Ruined our entire weekend.
Verified traveler
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Absolutely horrible customer service. Do not even bother booking with them as they will move you to a different “sister hotel” at the most inconvenient location with zero warning in advance. They know they overbook but don’t bother to inform anyone until check in, as to keep your business and leave you stranded in a parking lot calling around attempting to find elsewhere to stay other than one of their less desirable locations. There was also no apology and they were extremely condescending at both locations as well as the representative from the second location on the phone. Will never use again.
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Dana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The room was amazing. It looked brand new. It was absolutely top notch, plus you have access to the waterpark and Wilderness facilities.
TIFFANY
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

I loved the accommodations and the location. I would definitely stay there again.
bonita
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

nice!! recommendable...
Nancy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great location room was nice.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Indoor waterpark was lacking a hot tub/spa. A lazy river would have been appreciated. But the hot tub was the big miss. After a day of hiking in the mountains, I wanted to relax in a hot tub - tub in room is too small when you're 6' 3" tall and 240 lbs.
Number of reviews per page
20
40