Overall Ratings & Reviews Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection

The structure and facilities can be rated 5 star, but unfortunately that isn’t enough at this price point. The rooms are spacious and so is the spa, but there is literally no proactiveness in terms of service. Plus charging EUR 30 per night for parking in a ski area is rather petty when you already pay 1k per night for bed & breakfast…

An excellent stay at a luxury hotel. Everything about our stay was exceptional. Breakfast was particularly enjoyable and our room was a good size with a fantastic view. The new kids club and family spa was well received by our children. We look forward to returning to the hotel during the summer.

This was a great stay. We booked for the area and spa. Did not disappoint. Spa was very large and well appointed and attended. Room was amazing and spacious. Staff was excellent and made every effort to ensure we had anything we could possibly want. If I had to say anything less than great it would be the hours of the spa do not match the website and close early.

Great property great service will return.

Wonderful hospitality

Excellent property. Highly recommend it.

Some staff at reception were fairly young and not that experienced, but they were still very nice.

I have been coming to Tirol at the end of summer for many years. This is my second stay at this property. It is by far my favorite hotel in the area with a fantastic golf course on site. The rooms are fantastic, the staff is great, and the breakfast is wonderful. I will be back for many more years to come.

The only remarks are the breakfast should be served in an outdoor setting, & the rooms need to be air conditioned , as it was on the hot side during our visit

Very good choice. Excellent value for money. Nice room, balcony with a view of the forest.

Great breakfast buffet. Lovely spa and swimming area. Good dining options.

Great stay at the foot of the Alps. Staff was very kind and their local shuttle was really convenient. 2 train stations in town made it really easy to come and go for more exploring. 2 restaurants and a bar on-site and the pool/spa provided everything we needed for our 3 night stay.

Staff here is dressed in traditional Austrian apparel. Everything you need is anticipated. There is easy parking on site, a shuttle to slopes/shopping every 1/2 hr thru 17:00. Gourmet breakfast buffet included- best I’ve ever had. The workout area matches or exceeds any I’ve ever seen, with views of mountains, loads of cardio machines, weights & yoga. Outdoor pool big enough for laps. Lovely indoor pool & steam. Rooms are great quality, very spacious. On site restaurants with good food. In short, one of my favorite places ever.

Our hotel stay was great the staff was friendly and helpful . The food and drinks were outstanding , the shuttle service was great ! The pool ,spa & workout facilities were spot on .

Staff made billing and airport shuttle pickup mistakes and tried to make customer pay (when it was clearly hotel’s fault). Rude and stressful front desk interaction that tainted on overall nice stay.

Staff brilliant, facilities superb and we had a great time. Only issue was the room temperature was too warm for us until we figured out the climate system in the room... Ski boot room was fantastic and heated, dry boots each day made all the difference. We opted for half board for a change and were pleased we did. Breakfast superb, dinner menu changed each night and 2 of the 5 nights the food was exceptional, 2 nights very good and 1 night good. We'd go back albeit pricing looks to have increased sharply from when we booked before.

Overall property design and exceptional service provided by excellent staff.

Amazing property, love this hotel so much

The Grand Tirolia is truly in a class by itself in Kitzbuhel. The resort is beautifully designed and furnished in chic tyrolean style set in a perfect location at the base of the mountains. The rooms are spacious, modern, clean and very well layed out. We travelled with lots of luggage for a ski vacation and the closet space was amazing (in addition to the ski storage room). The bathroom is very large and has a super nice rain shower and soaking tub with separate powder room. The deck is also quite spacious and views were amazing. The service in the hotel is top notch; warm, friendly, helpful and professional. A special thank you to the hotel manager, Johannes Lehberger, who really welcomed us after a particularly trying travel day from Spain. Thank you! The front desk staff was also great including Natayolia from Bulgaria, she's wonderful! Two off the chart aspects of the resort; breakfast and the Spa. The breakfast spread is incredible and has among other things an egg/omelete station, amazing Austrian cheeses, fresh juice made to order (e.g., my wife had a freshly blended carot, ginger, orange), fabulous coffee and teas. Literally the best breakfast spread we have ever had; beats Paris/London grand hotels. The spa has three different types of saunas, steam rooms, whirlpool, outdoor/indoor pool and is really outfitted well. All in all, this is the best place to stay in Kitzbuhel, enjoy!

We recent had the pleasure of a stay at this excellent hotel. We were given a very nice upgrade to a beautifully appointed room with balcony. Dinner and breakfast were both equally as good, service friendly and exceptional. Hotel facilities were also of a good standard, well equipped gym and spa. Overall this luxury hotel represented outstanding value and a place we will undoubtedly return to.