We did not know that the appartment was in another street, it was not well cleaned. There was only one chair on the terras, we could not sit on the couch. The breakfast was also very poor, black boiled eggs and the milk in the capucino was sour.

We chose Bridges House for its location, which truly was the highlight of our stay. After check-in, we were directed to a studio apartment on the next street over, facing one of the canals- a lovely setting in theory. The apartment itself, however, didn’t meet expectations. The cleanliness and overall functionality felt lacking, and it was not cozy whatsoever. The space is spread across three levels- the kitchen and toilet on the bottom floor, living area in the middle, and bedroom at the top- which made it feel disjointed and inconvenient to move between spaces. The couches were also boxy and uncomfortable, making it hard to relax. While we appreciated the spacious bathroom, the layout meant walking through the kitchen and living area after showering to get to the bedroom and our belongings. We also paid to store our luggage after checkout, which was helpful, but when we returned, it appeared to be left unattended in the open lobby, which didn’t feel very secure. We were initially drawn to this hotel because of its history as an old artist’s house, but since our accommodation was located off-site, that aspect didn’t feel relevant to our stay. It would have been helpful to know this in advance. We would absolutely recommend visiting Delft—it’s a charming and beautiful town—but we would not list this hotel as a must-stay.

Attic room was large. No AC so open windows let in noisy drinking crowd sounds at 2 AM. . .Stairs narrow steep winding very short foot area--dangerous. No help taking luggage to attic room. Toiletries very tiny, insufficient for 2 people. No indication of WiFi code in the room. No tea bags supplied w the kettle.

Great location near it all! Staff was amazing, room was roomy, bed was comfortable - would stay again!

This hotel could really improve with some easy changes. They only give you coffee in the room on your first day. That makes no sense!! They don’t replenish toilet paper, Kleenex or empty the trash when they make up your room. We had to ask for more toilet paper. The towels are thin and old and so are the bed linens. The chairs are stained. General maintenance isn’t addressed, throughout the hotel. Too bad because it could be a really charming hotel with minimal effort.

Centrally located next to a canal of Old Delft, we got a studio with a kitchenette which we used to fix breakfast. Very nice overall. We were in the annex 1 street over, so I can't comment about the main hotel.

What a great stay we had! I was a little worried as this was a new place for us, and we have had some nightmare places to stay before on our travels, but we are happy to say that this was NOT one of them. We stayed in the little apartment, and everything was great. There was a little kitchen with everything that you would need... a private bathroom, a lounge room with a tv, a dining table where we all sat and played cards one night and a bedroom above that with lovely crisp clean sheets. It was nice being in central delft town Itself so it's a short walk to everything, just watch out for the bicycles! The gentleman who was at the desk was very friendly.Helpful.Spoke very good english and made us feel welcome. There was no bad odor in the apartment. As you would understand some places do have that bad odor but I am happy to report.There is no bad odor whatsoever. Would I stay there again absolutely? In fact, I i'm looking to book very soon. Thankyou.

Clean room, friendly staff, and great location with the old city and many restaurants around

My room was a bit warm. The drainage water system was stuck. Water was not going down drained making water stay still while taking a shower.

Rooms need updating. Very stained carpet. Otherwise , room was clean. Great area

We were in the top floor with a kitchen and a canal view. The room was comfortable, spacious and clean. However, it had no wifi - the manager said we could use the one in the lobby (which is in a different building) but it wasn’t great either. It was also extremely noisy every night until late. And the manager asked 5 euros to leave our bags in the lobby after check out (not even in a secure room). The kitchen had a few basic ustensiles but not nearly enough to cook a meal.

Perfect location - comfortable room - and a great common area for meals and meeting friends.

Loved dining room. Great food. Atmosphere Good location.

Very nice room overlooking the canal. During the day / evening the room was perfect. (But at night the streets could be loud ... ) Loved its central location. Nitpick is no electric kettle (of course they didn't say there would be ... so this is more a suggestion of how to improve).

The hotel was in a central location and easy to see the rest of the town

A very bad experience. Room poorly furnished and decoration had seen better days. Reminded us of hostel life. We decided to exit 1 day early and told our hosts to eliminate us from breakfast for 2 of the 3 days. They still charged us for all 3 days adding a supplement on day 1 of an additionak 80 Euros. This proved very poor value for money. We complained to reception, who would not listen to our issues and refused access to their management, further recusing to refund at least for the breakfasts we do have. There were other issues if cleanliness too. I will write formally to Hotels.com after leaving this critique

We had an attic room which required us to climb 3 narrow, twisting flights of stairs to get to. Once we got there, though, the room was quite large, clean, comfortable and quiet, with a good working air conditioner on a hot day. Just be careful to ask for a room on a lower floor if you have issues with stairs. The only other reason I have not give this hotel a top rating is that the breakfast was not as good as at other hotels, thought definitely good enough

Great location to explore Delft. Room was very tired and needs upgrade. Kitchen cooking utensils in poor shape or not included such as coffee maker. At times no hot water in the morning.

Really great service, friendly staff, excellent location in the center of town. We had a really big room on the 3rd floor with 2 levels and 4 beds. Nice comfy bed and good views out the window. Bathroom and room was a bit small, but for a couple was still really nice and cozy

Very good hotel in a good location.