7.6
Pleasant
From 167 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

10.0

Service and Facilites

8.4

Traveler Reviews The Firs Lodge

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

I'm sorry this place was horrible. I feel the description on the website is grossly inaccurate. This place is not a true B&B, it's in a"sketchy" part of town, it was DIRTY- the bathroom floor was filthy. The beds are well passed their use for comfort and have the bare minimum bedding-a sheet covering a bare mattress, comforter, and a pillow case over a bare, flat, dirty pillow. The two throw pillows in the room were dirty and smelled. The people that worked there were very helpful and kind and they did have a nice breakfast. I feel like I was duped for the amount of money it cost. I did not feel safe here.
Read More
Jennifer
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

It all worked no problems at all
ENRICO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice stay and very kind people Property is quite old, price a bit high
Beverly
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff was excellent! Can't say enough about them
Maria Ines
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The place was horrible, dirty, with people doing drugs at reception, we checked in and left 5 min later, as we did not feel safe at the place.
David
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Excellent value if (like me) you prefer box spring mattreses over extra firm beds. Nearby Moon Under Water pub in Hounslow has the best bar manager I have experienced in nearly 40 years--excellent recommendation by a facility that prohibits alcohol.
steven
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

very good
Phil
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Very good for Heathrow & good price.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Property was a short walk from the tube station, and only 2 stops away from the Heathrow airport. The convenience was nice. The building is very old, under control seduction, dirty, and quite smelly. When we got our room, it had a very strong perfume odor. We aired it out since we could barely breathe in there, and afterwards it smelled of cigarettes. It was dirty and most of the outlets did not work. The staff was very nice and the breakfast was good.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Pleasant enough, what you would expect for the price
Mark
icon-Business
Business
4.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

This hotel is like stepping back to the 70’s! It advertises as having a restaurant,but it hasn’t operated for a while now apparently.No food available at this hotel. It is a VERY tired hotel,I wouldn’t stay there again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

The staff were very helpful even though they were decorating downstairs the service and breakfast was excellent.
Kay
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Whilst the bedroom was spotlessly clean, there was building work going on rifgr into tge night in the di ning room which was next to our room. I coukd clearly hear the person in the next bedroom to us snoring all night and the staff were chatting so loudly to each other you had no hooe if sleeping after 6am. Full English bearkfast consusted of bacon eggs beans 1sasauge and toast , this was lovely and hot. Overall, we had a vwry disappointing stay.
Read More
Keith
10.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

The management at the firs were very helpful,
Patrick
6.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Everything was good until the last night of our stay when a mouse got into the bread we had for making on the road traveling. I believe that the remodeling may have pushed them away from the kitchen
peter
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Great staff. Good value. Good location for London.
Verified traveler
4.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Heard loud banging until late into the night which kept me awake and when I went down for breakfast next morning, saw that it was because they were doing maintenance on the hotel (at 11 o'clock at night!!). Was woken up at 6 o'clock in the morning by what sounded like a small animal in my room (however didn't find anything). My room was next to the roadside and could hear every single noise outside. Will definitely not be staying here again.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

The rooms were updated and clean. There were a lot of steps to go up with suitcases. The staff was great. The outside needs updating.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Very good for working with flights around Heathrow, however with an early start, we could hear a lot of banging in the early hours from other guests. The rooms were good and as expected. Staff helpful.
Ian
4.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Very average place for the price. Room was not air conditioned, tiny bathroom. A bit like fawlty towers if you know the show.
Number of reviews per page
20
40