I was told they didn’t have cars to the airport so I hired someone separate, then when they came they got turned away and I had to pay them and the hotel driver that was apparently the only one allowed to give me a ride. But the staff were friendly, the place was kept clean, and the vegetarian restaurant had incredible food and service!

Overall Experience was not at all Good because first of all Check in was not at all smooth we have to wait for 30 Mins to get our rooms and after 30 mins i have got 1 Room and 1 room after 30 Mins and staff was not at all good and coperative and Later We have visited pool and the pool tiles were broken and we got injury as well. And Service is third class. Buttler comes after 30 Mins ice and glass comes after 30 mins and air conditioning, fridge is too old in the rooms. We have booked ultra luxury room but we are not at all satisfied as we have paid 15k approx and the room doesnt have a good views as well. The room approx cost 7.5k Max and breakfast got over 15 mins before and no hospitality nothing. I have stayed in more than 50 plus 5 star luxury properies i will never recommend you to stay here. Thanks

The actual Resort Rio was booked by some football federation until the end of March 2022. We had to stay a lower category property by paying the 5 star price. Food quality /taste is below subpar. We informed the hotel that we were celebrating our anniversary they said they will arrange some cake but they never did. This hotel may have seen nicer days when it was new, but now it’s more like a run down property. The tub was dirty and did not have hot water. Closets are old and rusty. The pool was not clean properly you can see the green stuff on the sides. Spa is not 5 star quality at all, it’s clean and the staff is friendly but untrained. The most positive side of this hotel is, nice big rooms and staff is very nice but this Rio delux property is not 5 star and more like a 3 star service.

TERRIBLE MANAGEMENT which doesn't listen to guest needs. Have converted into a bio-bubble. Refrain from staying here.

Everything about Resort Rio is attractive. Highlights were the huge swimming pool (which unfortunately we couldn't use due to Covid, however we did click loads of pictures around the entire property), the staff, the food and ambiance. Coming back here on every special occasion as the staff here makes it much much more special.

Resort Rio: we love you ! Thank you very much for the most amazing stay and hospitality. Beautiful resort, superb facilities and our Rio Suite was simply palatial. We loved the space, the views and the most luxurious marble bathroom with a marble tub we have ever seen. We enjoyed and appreciated the very warm and genuine hospitality from all staff members. Vaman and Sumitra: thank you for the housekeeping. Shubham and Akash, we appreciate your friendly service from F&B. Thank you for the amazing food at Pickled Mango and at Jalsa, the pure veg restaurant. And what can we say about Aagor? Probably the most amazing place to be each night- a typical goan beach shack by the pool with its very own beach ! We loved Aagor so much that we spent most of our time there and you must try the fiery Feni ( nothing like the feni you would have tasted anywhere- they distil their own and its smoother than fine cognac.Thank you Roy and Agnelo for amazing cocktails. Zaara spa therapies were relaxing and we enjoyed the couple massage. What i loved about Zaara spa was the beauty and peace with fine aromas and soothing music as the masseurs gave the most relaxing massage ever followed by a rose petal bath, a relaxing steam and then rainwater shower. Both my wife and I came out of Zaara different people- pure bliss. Thank you Kazi and Mumtaz at Zaara spa. Thank you also to Stephen and his team at the front office for all the care that was taken.Fatty Francis, please keep our usual table reserved !

Amazing resort and great hospitality

Most amazing resort for a relaxing getaway.

Enjoyed my stay at hotel! Food is delicious! Wanted to try jalsa but the hotel didnt had enough reservation for jalsa dining so the restaurant was closed. Thats the only thing was not satisfactory because i genuinely wanted to try jalsa because they have won award for 7 years.

Very clean and tidy through out the property , found the drinks very costly

If you're from America do not stay here -This is not a 5 star hotel - It just has really nice decor -Staff is not trained well and many first line staff were interns that struggled to speak English - I have a team of over 300 staff in India and I know the difference and I am very forgiving on this matter. This staff was mostly comprised of those who are not up to par. -Wifi is a joke there. it was slower than dial up from the 90s Management said they would look into it but nothing changed. It was a total joke and probably purposely throttled. -There are two pool bars which got me excited but no one goes to them. Only twice there were two other people than me and my friend. Kinda kills the experience. This was during a time when they were fully booked. -Their food is pretty decent and really good if you like Indian food. Mama Mia is an Italian place with good food - They had several large events hosted by companies who were staying at the time and as a result would close some of their venues. I thought this was unfair to others. -They prohibit you from bringing your own alcohol -They prohibit you from having guests in your room -They accused me of trying to leave without paying even though I prepaid for this stay and I had a Credit Card on file for incidentals. This happened because I tried to have my bag loaded into my airport transport before checking out. This could've been avoided if I were allowed to check out from my side of the resort but that was not an option.

All good. I wanted a wall clock and a painting in the room

Would have been better if we were given better details of the location, Near Baga beach is misleading. The hotel is remote and not in walking distance from the beach.

They charge way to much for food and drinks, plus to many rule to have to obey like ladies have to wear certain types of clothing in the pool, and you can not bring any item of food or drink back to the hotel or allow any visitor up to you room. The free wi fi is crap it is way way to slow as they want you to pay more for the better high speed package. Also the ratio of single man to families and couples is to high with these man just sit by the pool look at the ladies a bit creepy made my partner uncomfortable. WILL NOT BE BACK.

water lickge in the room, it's gets wet whole floor while rain

Location is not great and hotel is fairly dated. Breakfast area is too small compared to umber if guest accomdations so always struggle to get a table. 1 of the pools is permanently closed.

Very clean and service is great and professional. Love to come back and stay at this place.

we were stuck here for 2 weeks, hotel staff are not trained to 5 star standard, more 3 star breakfast has lots of selection put all poor quality more what you would get at a budget chain stopover hotel in the uk lots of private functions and weddings here where you will have limited access or none at all while the "vip" guests take priority very noisy at night if there is a function going on which happens a lot good points, room was big, air con works well and comfortable bed but thought we had booked a 5 star resort package which resort rio also known as rio residency falls well short going back to Goa but will be booking a global chain hotel on ebookers next time, there is lots of them in goa we noticed while there to choose from steer well clear of this place is our advice

We were restricted using many facilities due to events like Indian weddings. Staff was very uncooperative. manager was rude. We were over charged. Almost double than regular charges. Terrible, uneducated staff. They cared only for corporate and wedding events and their guests. We were robbed. It was day time robbery. I demand full refund what we paid. I will never recommend this hotel to any body.

Drinks and food far too expensive for Goa. Internet poor unless you paid for it! For a 5 star resort this was unacceptable