9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews HG Hotel

Number of reviews per page
20
40
Top reviews
DINETTE
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They are friendly, the hotel is clean but bed and pillows aren’t comfy.
Silvia
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super easy to work with this hotel and staff
Refugio Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Almost everybody was amazing just one small detail house keeping has to remember they work at a hotel not a bar in tijuana keep their conversations private especially when using foul language
Silvia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good area
Ignacio
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service
Jesus
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice staff, clean hotel, and accessible parking.
Juan M.
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff friendly, around area shopping center , restaurants.
Steve
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel
Umut
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Guillermo
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is good but the restaurant food not so good
Fatima
icon-
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Hard pillows, things are super outdated but can’t expect more for that price!
Liliana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

E excellent
ADRIANA
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized. If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
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Analaura
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was good and pleasent.
francisco Javier
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Si tuviera alberca estaría genial, el restauran necesita una manita y mayor publicida
Sofia
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent
Cindy
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very good service, location for us was great easy to get to.
Celia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Friendly staff and rooms were great
Janice E.
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was a lively hotel with a wonderful staff
Lucia
icon-Business with Children
Business with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice stay for a weekend
Number of reviews per page
20
40