Overall Ratings & Reviews Peppers Noosa Resort & Villas

Room was horrible and horrible service

The room we booked showed signs of wear and tear. It was tired. Stains on carpet and furniture. Dryer needed replacing. The soap container was empty as was the body lotion container. Simple things but for the price should never happen. Wouldn't stay with Peppers again.

Great location. Quiet and all facilities for the kids. Shuttle down to Hastings street is a treat 👌

Our apartment was spacious and well equipped - great to have a coffee machine! However, we did not appreciate the small ants(?) which infested the whole place, including the lounge seats, and the odd cockroach. Reception said they could not do anything. What happens - do you just let the whole place be overrun by insects before acting? The place was cleanish but there was someone's hair on the floor in the bathroom (yuk) and the place could do with a really good clean (beyond what a cleaner presumably does). There was no soap in the wash basin dispenser. We called reception - no answer, we went to reception and told them - nothing happened, we phoned again the next day and it was fixed very quickly. The following day the soap ran out in the shower. Gave up after that and used our own soap. Overall, given the high cost of the rooms, we were not at all impressed. A very bad experience for our overseas visitors. Breakfast very expensive and OK but not great. And you have to pay extra for a proper coffee. Bad.

Property is starting to look tired and old. Strong musty smell on entrance to room. Good location and convenient to Hastings St.

This accommodation is very well located because it is very close for access to town and access to the national Park. Because of Service, once you get there, you can just park your car and use that to go back-and-forth. The setting is very beautiful built into the hillside.

A fantastic stay in excellent accommodation with a wonderful location at Noosa Heads

Peppers was great, we’ll be back 😊

A walk to Hastings street but golf buggy shuttle helps that.

No beach towels available for nearly whole stay Significant delays with any room service or pool orders using QR code system Very difficult to get rooms cleaned around baby sleep schedule Nice property, great location and really nice staff but would recommend avoiding until these service related issues are fixed.

Disappointed with my stay at Peppers. Pictures on Expedia didn't reflect actual experience and the room amenities were very basic. My remote control for the tv was taped in sticky tape to hold the batteries in but I still had to hold them down to operate, poor quality hair dryer, the iron / ironing board was shedding dust flakes and the room smelt like eucalyptus to hide a damp smell. On the flipside the shower worked well, and the bed was really comfortable.

Ran out of towels … No phone in our room had to walk to reception every time needed something Buggy service was irregular

Fantastic staff - very friendly and efficient. Unfortunately our room was possibly the worst in the resort. Second level “Pacific” with a view of bitumen and the reception area. The outdoor dining space (only place to eat) was unusable due to traffic, pedestrians, noise from cars, delivery trucks and golf buggies. All at eye level with families driving/walking past. Rooms higher up might be amazing but we needed all blinds down all day and night- felt like a prison cell. Special mention to the Ford F-whatever truck that parked 50cm from the apartment and idled for 30 minutes from 7am. Best wake-up call ever!

Staff were very friendly. Housekeeping left a lot to be desired, we had to contact reception on several occasions asking for replenishment of towels, toilet paper, laundry powder etc. even after the daily housekeeping was completed. There was also a period of 3 days that pool towels were unavailable, which made it quite inconvenient. You do expect a little more when paying over $1000/night.

Large 1 bedroom apartment with everything you need. The resort has a buggy to take you down to Hastings St and back if you don’t want to walk. The buffet breakfast is amazing. The staff are all friendly and extremely helpful. Would thoroughly recommend and definitely be back soon!

Greatvwalking diarance to town. Excellent units with full kitchens.

My third visit to Peppers Noosa. Breakfasts are still pretty good, but dining area used to be better

Staff and service are incredible, nothing is too hard. Some families starting to be dated appliances were not working and needed repair multiple times, but when the staff came through they were incredible fixed everything with a smile, genuine authentic care and service

I’ve never given a negative review before, but this was not worth the price and an actual health hazard. It is the most disappointing stay I’ve ever had. I’ve stayed in hostels cleaner than this. When we arrived at the room the floors were so slippery we couldn’t walk on them. We tried cleaning them with the towels and hot water but could not get the slippery substance off. We ended up calling reception who sent housekeeping to fix it. The girl was so lovely and did her best to get the substance off but took a lot of boiling water and scrubbing. She was struggling to walk on it even with her joggers on. The whole appartment stunk of mould. The carpets, lounge, cushions, bed heads, walls. I didn’t sleep a minute all night and could barely breathe from the mould. I ended up sleeping on the tiles on the bathroom floor to get away from the mould smell. My mum slept outside on the sun bed (we were away for her 60th bday and I am heavily pregnant). The beds were like laying on concrete and pillows to match, hence the bathroom floor and outdoor sun bed weren’t much of a downgrade. Not much phases us when travelling but when you are paying these prices I was genuinely shocked at the lack of hygiene. No one should have to sleep in mould. The staff were friendly and facilities (pool, breakfast) nice enough. Buggy service was great. We unfortunately will not be back after this experience.

great staff fantastic clean rooms